Summary: | Unable to Open program | ||
---|---|---|---|
Product: | [Applications] krita | Reporter: | Asuna <riceria84> |
Component: | General | Assignee: | Krita Bugs <krita-bugs-null> |
Status: | RESOLVED WORKSFORME | ||
Severity: | normal | CC: | halla, tamtamy.tymona |
Priority: | NOR | ||
Version: | 4.2.8 | ||
Target Milestone: | --- | ||
Platform: | Microsoft Windows | ||
OS: | Microsoft Windows | ||
Latest Commit: | Version Fixed In: | ||
Attachments: |
Krita - not responding.LOG
attachment-5445-0.html Issue came back %localappdata% attachment-13887-0.html |
Description
Asuna
2019-12-08 16:49:53 UTC
Can you please attach the output of help->system information for bug reports to this bug, and preferably also a debugview (https://docs.microsoft.com/en-us/sysinternals/downloads/debugview) log of starting Krita. Does your computer have a dual GPU, so you can run Krita either on Intel or on the Nvidia gpu? Created attachment 124386 [details] Krita - not responding.LOG Well, Good news and Bad news..... when I went to re download the version that was causing the problem I prompted that the program was already running so I went into task manager I wasn't showing processes as running went into details and it was still running there killed it. ran the installer and the program opened up. I rebooted my PC however just to be sure that this wasn't going be an ongoing issues and ran the debug view (attached) and it went into not responding again. I can set it up that it can run on the GPU but i never set it up that way when i built this PC On Sun, Dec 8, 2019 at 11:53 AM Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=414957 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > Platform|Windows CE |MS Windows > Status|REPORTED |NEEDSINFO > CC| |boud@valdyas.org > > --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> --- > Can you please attach the output of help->system information for bug > reports to > this bug, and preferably also a debugview > (https://docs.microsoft.com/en-us/sysinternals/downloads/debugview) log of > starting Krita. > > Does your computer have a dual GPU, so you can run Krita either on Intel > or on > the Nvidia gpu? > > -- > You are receiving this mail because: > You reported the bug. Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Is there also a kritacrash.log file in %LOCALAPPDATA%? And I also asked for the information from help->system information for bug reports. Please attach both files to the bug. Created attachment 124425 [details] attachment-5445-0.html whatever was causing the not responding is now gone. i am able to open v4.2.8 of krita even after a restart of my PC. When i had originally looked for the kritacrash.log file it didn't exist. On Mon, Dec 9, 2019 at 7:45 AM Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=414957 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > Status|REPORTED |NEEDSINFO > > --- Comment #4 from Boudewijn Rempt <boud@valdyas.org> --- > Is there also a kritacrash.log file in %LOCALAPPDATA%? > > And I also asked for the information from help->system information for bug > reports. > > Please attach both files to the bug. > > -- > You are receiving this mail because: > You reported the bug. Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Then let's change the status. Created attachment 124450 [details]
Issue came back
Issue back back again.
Created attachment 124451 [details]
%localappdata%
These are the only files that show for krita under the %localappdata% file extention
Created attachment 124481 [details] attachment-13887-0.html The not responding re-occurred i have already attached the files/screenshots of debug and the where the crashfile would be On Wed, Dec 11, 2019 at 7:10 AM Tymond <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=414957 > > Tymond <tamtamy.tymona@gmail.com> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WORKSFORME > CC| |tamtamy.tymona@gmail.com > Status|REPORTED |RESOLVED > > --- Comment #7 from Tymond <tamtamy.tymona@gmail.com> --- > Then let's change the status. > > -- > You are receiving this mail because: > You reported the bug. * Are you by any chance running antivirus software other that what comes with Windows 10? * If you create a new local user and try to run the latest beta, does that work? See https://download.kde.org/unstable/krita/4.3.0-beta1/. Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |