Bug 409265

Summary:	Audio does no play on headphones
Product:	[Plasma] plasma-pa	Reporter:	idekel <idekel.santana>
Component:	general	Assignee:	David Rosca <nowrep>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	kde, kde, plasma-bugs, sitter, wowmage95
Priority:	NOR
Version:	5.16.2
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description idekel 2019-06-28 00:13:23 UTC

SUMMARY
When I connect my headphone the sound does not play, the laptop speaker stop playing audio which is expected but the audio does not play on my headphones. I have to run alsactl restore in order to make the sound work on the headphones. This happens every time I restart the system or I logout.

STEPS TO REPRODUCE
1. Logout or restart
2. Play some video
3. connect your headphones

OBSERVED RESULT
The audio does not work

EXPECTED RESULT
The audio should work


SOFTWARE/OS VERSIONS 
Linux/KDE Plasma: KDE Neon 
(available in About System)
KDE Plasma Version: 5.16.2
KDE Frameworks Version: 5.59.0
Qt Version: 5.12.3

ADDITIONAL INFORMATION
Kernel version: 4.15.0.52

Comment 1 David Edmundson 2019-06-28 11:10:42 UTC

Is there anything to suggest the issue exists at a plasma level rather than in pulseaudio?

Comment 2 idekel 2019-06-28 11:17:22 UTC

I don't really know. Is there a way for me to find out?

Comment 3 Bug Janitor Service 2019-07-13 04:33:09 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 idekel 2019-07-13 17:13:12 UTC

What info do you guys need and how can I get it?

Comment 5 Christoph Feck 2019-07-16 09:32:18 UTC

Changing status until reporter gets guidance.

Comment 6 wowmage95 2019-07-25 17:34:03 UTC

I encountered something similar once.  It was due to pulseaudio's switch-on-port-available module trying to mute the volumes.

If this is the same thing, can you say if commenting out the "load-module module-switch-on-port-available" line in /etc/pulse/default.pa fixes this for you?

Comment 7 idekel 2019-08-01 13:51:52 UTC

Hi, (In reply to wowmage95 from comment #6)
> I encountered something similar once.  It was due to pulseaudio's
> switch-on-port-available module trying to mute the volumes.
> 
> If this is the same thing, can you say if commenting out the "load-module
> module-switch-on-port-available" line in /etc/pulse/default.pa fixes this
> for you?

I commented out the line you mention and reboot but it didn't fix it. The audio still does not play in my headphones after I connect them and I have to run alsactl restore to make it work

Comment 8 Harald Sitter 2024-09-25 10:59:20 UTC

Is this still a problem?

Comment 9 Bug Janitor Service 2024-10-10 03:47:31 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 10 Bug Janitor Service 2024-10-25 03:47:04 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.