Bug 408658

Summary: Can't move the cursor over the menu with Wacom Intuos Tablet
Product: [Applications] krita Reporter: Rosomak <kaminari>
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: major CC: halla
Priority: NOR    
Version First Reported In: 4.2.1   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Cursor stops moving when it reaches docker window

Description Rosomak 2019-06-13 18:14:07 UTC
Created attachment 120845 [details]
Cursor stops moving when it reaches docker window

SUMMARY

Using the Wacom Intuos CTH-480 tablet you can't move the cursor over the menu or the docker. Cursor stops moving when it reaches docker window.

STEPS TO REPRODUCE
1. Use Wacom Intuos pen
2. Try move cursor to docker

OBSERVED RESULT

Can't move the cursor over the menu or over the docker.
After adding new layer it works for few moments, but after drawing a few lines this behaviour backs again. 
There is no problem with mouse.
There is no problem with Huion Kamvas Pro 22 Tablet.


SOFTWARE/OS VERSIONS

Krita version 4.2.1
Windows: 7
tablet: Wacom Intuos CTH-480

ADDITIONAL INFORMATION
none
Comment 1 Halla Rempt 2019-06-14 08:16:39 UTC
Hi,

This is a problem with your system, and not a bug in Krita. Otherwise  we'd have seen the issue before. 

There are many ways the wacom drivers can break, but if you're on Windows you cannot have the drivers for two different tablets installed at the same time. That breaks one or the other tablet.