Bug 408151

Summary:	A certain File or File Name makes file explorer on windows crash
Product:	[Applications] krita	Reporter:	Bollebib <kwadraatnope>
Component:	File formats	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	halla
Priority:	NOR
Version:	4.2.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Bollebib 2019-05-31 14:16:33 UTC

i had a file name called "014 - Supergirl & qSammy.p18628.kra"
and it made my file explorer crash,it also made krita crash
i think the name got created on backup
i had to go into CMD to delete it

I cant provide the file as trying to access it in any way makes my explorer crash.

Comment 1 Halla Rempt 2019-06-06 13:01:34 UTC

try to zip the folder around it with 7zip maybe? It's more likely that thumbnailer has problems with the actual file, so I do need access to the file itself.

Comment 2 Halla Rempt 2019-06-21 09:15:00 UTC

Without access to the actual file, I cannot do anything.

Comment 3 Bollebib 2019-06-25 10:13:20 UTC

there was no way to get that file without crashing explorer constantly


I thought maybe the naming or something coulda been a clue but i guess not

Comment 4 Bollebib 2019-06-25 10:13:46 UTC

So i close the bug cause it probably cant be solved

Comment 5 Halla Rempt 2019-06-25 10:39:14 UTC

Do you have the .kra thumbnailer installed? It might be worth it to try with it uninstalled.