Bug 406557

Summary: Discover Failed to obtain authentication for updates
Product: [Applications] Discover Reporter: daten1schutz
Component: discoverAssignee: Dan Leinir Turthra Jensen <leinir>
Status: RESOLVED FIXED    
Severity: normal CC: aleixpol, nate, xraphael75
Priority: NOR    
Version First Reported In: 5.12.7   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: screenshot of the fail report

Description daten1schutz 2019-04-15 09:36:45 UTC
Created attachment 119415 [details]
screenshot of the fail report

SUMMARY


STEPS TO REPRODUCE
1. Open discover > open "Updates" (Aktualisierung)
2. wait until all vacant updates have been found 
3. press "update all" (Alles aktualisieren)

OBSERVED RESULT

the authentication dialogue window shows up in the middle of the screen but disappears again within a fraction of a second leaving no chance to enter the password for authentication.

then a notice window appears saying that the update could not be done.

"You have no authentication to proceed this action"
"Failed to obtain authentication"

EXPECTED RESULT

The dialogue window would normally appear and I would enter the Password to obtain permission and do the updates

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2019-04-15 14:20:11 UTC
This is fixed in a later version of Discover.
Comment 2 xraphael75 2025-01-21 14:56:19 UTC
I have Discover 5.18.7 and Kubuntu 20.04 & I just experienced this issue.
Comment 3 Nate Graham 2025-01-21 15:26:29 UTC
You're using a version of Discover that's 7 years old, and has been out of support by KDE for at least 6. You need to either upgrade to the latest version, or else contact Kubuntu for support.