Bug 404476

Summary:	can not save file Access is denied
Product:	[Applications] krita	Reporter:	smaples1326
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	4.1.7
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	attachment-30120-0.html

Description smaples1326 2019-02-17 13:26:52 UTC

can not save documents get a could not save 'fileName' access is denied, windows 7 sp1, Krita 4.1.7


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Halla Rempt 2019-02-17 13:28:39 UTC

This is not a bug in Krita. You're tyring to save somewhere you don't have access to.

Comment 2 smaples1326 2019-02-17 23:10:50 UTC

I have access to every thing on the computer and this only started happening when i updated to 4.1.7
I can save files if I run the program as administrator

Comment 3 Halla Rempt 2019-02-18 08:45:14 UTC

"I can save files if I run the program as administrator" -- that proves that it is a problem with your system, not with Krita.

Comment 4 smaples1326 2019-02-19 10:03:42 UTC

Created attachment 118195 [details]
attachment-30120-0.html

krita is the only program i have with this problem and it only started when
i updated to 4.1.7
this is happening on my lap top and desk top computer.
I have tried changing permission on the folder i am trying to save to, but
nothing works.
I can save to the desktop however.

On Mon, Feb 18, 2019 at 3:45 AM Boudewijn Rempt <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=404476
>
> --- Comment #3 from Boudewijn Rempt <boud@valdyas.org> ---
> "I can save files if I run the program as administrator" -- that proves
> that it
> is a problem with your system, not with Krita.
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 5 Halla Rempt 2019-02-19 10:04:43 UTC

Check your windows defender settings: https://docs.krita.org/en/KritaFAQ.html#windows-krita-cannot-save