Bug 404377

*** Bug 404376 has been marked as a duplicate of this bug. ***

Hi Andrea, check that you don't have any third-party "security" software installed that might interfere with Krita, like sandboxie.

Created attachment 118108 [details]
attachment-12049-0.html

Hi,

I did it, I disabled Malware Byte and Avast ... Nothing! Unfortunately the
problem persists. I think I will be able to format the pc.

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Il giorno ven 15 feb 2019 alle ore 12:19 Boudewijn Rempt <
bugzilla_noreply@kde.org> ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=404377
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi Andrea, check that you don't have any third-party "security" software
> installed that might interfere with Krita, like sandboxie.
>
> --
> You are receiving this mail because:
> You reported the bug.

First try to run Krita as administrator, and see whether that makes a difference.

Created attachment 118116 [details]
attachment-20818-0.html

I always use My PC with my account as Administrator

Il giorno ven 15 feb 2019, 16:52 Boudewijn Rempt <bugzilla_noreply@kde.org>
ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=404377
>
> --- Comment #4 from Boudewijn Rempt <boud@valdyas.org> ---
> First try to run Krita as administrator, and see whether that makes a
> difference.
>
> --
> You are receiving this mail because:
> You reported the bug.

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Um... That's seldom a good idea. But in that case, create a new user account, and check whether that user has the same problem as well. Or you could try to reset Krita's settings (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration) -- but that's a very long shot because there's absolutely nothing in Krita itself that could cause this behaviour. It must be something to do with your system.

Created attachment 118137 [details]
attachment-13715-0.html

Great! I had to do was rename the file Kritarc and reinstall Krita. Now
everything works as before. Thank you very much!!!

Il giorno sab 16 feb 2019, 13:34 Boudewijn Rempt <bugzilla_noreply@kde.org>
ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=404377
>
> --- Comment #7 from Boudewijn Rempt <boud@valdyas.org> ---
> Um... That's seldom a good idea. But in that case, create a new user
> account,
> and check whether that user has the same problem as well. Or you could try
> to
> reset Krita's settings
> (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)
> -- but
> that's a very long shot because there's absolutely nothing in Krita itself
> that
> could cause this behaviour. It must be something to do with your system.
>
> --
> You are receiving this mail because:
> You reported the bug.

Then I'm completely puzzled as to what might've happened... Could you attach the original kritarc file to the bug?

I guess we're not getting the old kritarc, I'll close this...