Bug 402508

Summary: starts and then appears black screen and stops working
Product: [Applications] krita Reporter: Paolaw <paolawichan>
Component: GeneralAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: freebox64
Priority: NOR    
Version First Reported In: 4.1.5   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Paolaw 2018-12-23 20:12:44 UTC 
SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 mvowada 2018-12-24 08:46:04 UTC 
Hi Paolaw. Please, see if these informations can be useful for you:

    - Bug 360601
    - https://phabricator.kde.org/T5883
    - (might be outdated) https://userbase.kde.org/Krita/Manual/FAQ#Krita_start_with_a_black_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_screen_on_my_Windows_system_with_an_Intel_GPU

If you have doubts please, paste here also the (Krita main menu >) "Help > Show system information for bug reports..." text, or ask the Forum (https://forum.kde.org/viewforum.php?f=139). Thanks!
Comment 2 Bug Janitor Service 2019-01-08 03:44:36 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2019-01-23 04:33:10 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!