Bug 399316

Summary: Elisa Music Player missing packages to make it actually play audio.
Product: [KDE Neon] neon Reporter: wolthera <griffinvalley>
Component: Packages User EditionAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: jr, matthieu_gallien, nate, neon-bugs-null, sitter
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description wolthera 2018-10-02 18:24:36 UTC 
SUMMARY
Not sure if this is a Neon problem or a problem in Elisa, but it is a packages problem, so I figured I'd try Neon first.

If I install Elisa from Discovery on KDE Neon user edition based on 18.04, Elisa doesn't give any playback. This might be because gstreamer is not being installed.

STEPS TO REPRODUCE
1. Install Elisa from discovery.
2. Open Elisa, select any track.
3. Press play.

OBSERVED RESULT
No music will be heard, and the audio plasma widget doesn't say any program is playing audio, despite Elise visibly going over the track.

EXPECTED RESULT
Music being played.


SOFTWARE VERSIONS
(available in About System)
KDE Neon 5.13
KDE Plasma Version: 5.13.5
KDE Frameworks Version: 5.50.0
Qt Version: 5.11.1
Kernel: 4.15.0-36-generic

ADDITIONAL INFORMATION

Trying to find any solution led me to try and install Brasero, after which Elisa started to work. Installing brasero installs gstreamer, which I vaguely recall is necessary for using Qt Multimedia on Ubuntu based systems, so I suspect this is the missing link for getting Elisa to play back on KDE Neon.
Comment 1 Matthieu Gallien 2018-10-03 19:11:18 UTC 
Thanks for your report.
Could you share the result of this command ?

apt-cache policy libqt5multimediawidgets5 libqt5multimedia5 libqt5multimedia5-plugins libqt5multimediagsttools5
Comment 2 wolthera 2018-10-03 20:43:06 UTC 
:~$ apt-cache policy libqt5multimediawidgets5 libqt5multimedia5 libqt5multimedia5-plugins libqt5multimediagsttools5
libqt5multimediawidgets5:
  Geïnstalleerd: 5.11.1-1+18.04+bionic+build18
  Kandidaat:     5.11.1-1+18.04+bionic+build18
  Versietabel:
 *** 5.11.1-1+18.04+bionic+build18 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
        100 /var/lib/dpkg/status
     5.11.1-1+18.04+bionic+build17 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.11.0-0neon+18.04+bionic+build15 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.9.5-0ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
libqt5multimedia5:
  Geïnstalleerd: 5.11.1-1+18.04+bionic+build18
  Kandidaat:     5.11.1-1+18.04+bionic+build18
  Versietabel:
 *** 5.11.1-1+18.04+bionic+build18 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
        100 /var/lib/dpkg/status
     5.11.1-1+18.04+bionic+build17 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.11.0-0neon+18.04+bionic+build15 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.9.5-0ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
libqt5multimedia5-plugins:
  Geïnstalleerd: 5.11.1-1+18.04+bionic+build18
  Kandidaat:     5.11.1-1+18.04+bionic+build18
  Versietabel:
 *** 5.11.1-1+18.04+bionic+build18 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
        100 /var/lib/dpkg/status
     5.11.1-1+18.04+bionic+build17 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.11.0-0neon+18.04+bionic+build15 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.9.5-0ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
libqt5multimediagsttools5:
  Geïnstalleerd: 5.11.1-1+18.04+bionic+build18
  Kandidaat:     5.11.1-1+18.04+bionic+build18
  Versietabel:
 *** 5.11.1-1+18.04+bionic+build18 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
        100 /var/lib/dpkg/status
     5.11.1-1+18.04+bionic+build17 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
     5.11.0-0neon+18.04+bionic+build15 500
        500 http://archive.neon.kde.org/user bionic/main amd64 Packages
Comment 3 Justin Zobel 2022-12-01 04:34:50 UTC 
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 4 Bug Janitor Service 2022-12-16 05:13:59 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2022-12-31 05:24:07 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!