Bug 395870

Summary: Kmymoney help center not launching properly
Product: [Applications] khelpcenter Reporter: Randal <randal>
Component: generalAssignee: Documentation Editorial Team <kde-doc-english>
Status: RESOLVED DOWNSTREAM    
Severity: normal CC: luigi.toscano
Priority: NOR    
Version: 5.5.5   
Target Milestone: ---   
Platform: Mint (Ubuntu based)   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Screenshot

Description Randal 2018-06-25 21:56:10 UTC
Created attachment 113573 [details]
Screenshot

see attached.
Comment 1 Luigi Toscano 2018-06-25 22:03:02 UTC
The version is a bit old, and it looks like a distribution problem (like a missing dependency).
Can you please share few more details? Which desktop environment do you use? It may be that the Mint packaging did not bring few required dependencies.
Comment 2 Randal 2018-06-25 22:20:08 UTC
I am using Mint 18.3.  Is there an easy way to get the updated version?

-Randal

-----Original Message-----
From: Luigi Toscano <bugzilla_noreply@kde.org> 
Sent: Jun 25, 2018 3:03 PM
To: Randal Zell <randal@dff.farm>
Subject: [khelpcenter] [Bug 395870] Kmymoney help center not launching properly

https://bugs.kde.org/show_bug.cgi?id=395870

Luigi Toscano <luigi.toscano@tiscali.it> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |luigi.toscano@tiscali.it
             Status|UNCONFIRMED                 |NEEDSINFO
         Resolution|---                         |WAITINGFORINFO

--- Comment #1 from Luigi Toscano <luigi.toscano@tiscali.it> --- The version is a bit old, and it looks like a distribution problem (like a missing dependency).
Can you please share few more details? Which desktop environment do you use? It may be that the Mint packaging did not bring few required dependencies.

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Comment 3 Luigi Toscano 2018-06-25 22:24:47 UTC
Is the package kinit installed in your environment?
Comment 4 Randal 2018-06-25 22:28:43 UTC
No...

-Randal 

-----Original Message-----
From: Luigi Toscano <bugzilla_noreply@kde.org> 
Sent: Jun 25, 2018 3:25 PM
To: Randal Zell <randal@dff.farm>
Subject: [khelpcenter] [Bug 395870] Kmymoney help center not launching properly

https://bugs.kde.org/show_bug.cgi?id=395870

--- Comment #3 from Luigi Toscano <luigi.toscano@tiscali.it> --- Is the package kinit installed in your environment?

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Comment 5 Luigi Toscano 2018-06-25 22:32:33 UTC
Then please try to install it and retry; you should not need to logout and login again.
Comment 6 Randal 2018-06-25 23:03:41 UTC
Made not difference...

-Randal 


-----Original Message-----
From: Luigi Toscano <bugzilla_noreply@kde.org> 
Sent: Jun 25, 2018 3:33 PM
To: Randal Zell <randal@dff.farm>
Subject: [khelpcenter] [Bug 395870] Kmymoney help center not launching properly

https://bugs.kde.org/show_bug.cgi?id=395870

--- Comment #5 from Luigi Toscano <luigi.toscano@tiscali.it> --- Then please try to install it and retry; you should not need to logout and login again.

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Comment 7 Luigi Toscano 2018-06-25 23:13:02 UTC
Please also install the 'kio' package.
Comment 8 Randal 2018-06-26 14:24:19 UTC
That seemed to work.  Thank you.

-Randal 


-----Original Message-----
From: Luigi Toscano <bugzilla_noreply@kde.org> 
Sent: Jun 25, 2018 4:13 PM
To: Randal Zell <randal@dff.farm>
Subject: [khelpcenter] [Bug 395870] Kmymoney help center not launching properly

https://bugs.kde.org/show_bug.cgi?id=395870

--- Comment #7 from Luigi Toscano <luigi.toscano@tiscali.it> --- Please also install the 'kio' package.

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Comment 9 Luigi Toscano 2018-06-26 16:40:10 UTC
Thanks for confirming. It's a packaging issue on the distribution.
Comment 10 Randal 2018-06-26 16:47:34 UTC
Is there a package for version 5.   I am just starting out and would like to be up to date from the beginning.

-Randal 

-----Original Message-----
From: Luigi Toscano <bugzilla_noreply@kde.org> 
Sent: Jun 26, 2018 9:40 AM
To: Randal Zell <randal@dff.farm>
Subject: [khelpcenter] [Bug 395870] Kmymoney help center not launching properly

https://bugs.kde.org/show_bug.cgi?id=395870

Luigi Toscano <luigi.toscano@tiscali.it> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|WAITINGFORINFO              |DOWNSTREAM
             Status|NEEDSINFO                   |RESOLVED

--- Comment #9 from Luigi Toscano <luigi.toscano@tiscali.it> --- Thanks for confirming. It's a packaging issue on the distribution.

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You reported the bug.
Comment 11 Jack 2018-06-26 18:37:57 UTC
Randall - this bug was filed against khelpcenter, not KMyMoney.  However, any packaging questions have to be addressed to Mint.  The KDE teams release software, but each distribution does the packaging.  Older LTS versions of Mint might well still be using kdelibs4, which means they will be stuck with KMM 4.8.  To use KMM 5.0 (5.0.1 has been released) you need a distribution that uses KF5 (KDE Frameworks.)