Bug 394817

Summary: My palette crashed and now doesn't work
Product: [Applications] krita Reporter: Alan Buck <duvallbuck>
Component: DockersAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: halla
Priority: NOR    
Version First Reported In: 4.0.3   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Notice the icons are dimmed out
attachment-9774-0.html

Description Alan Buck 2018-05-29 04:36:03 UTC
Created attachment 112940 [details]
Notice the icons are dimmed out

I created a palette but when I deleted it it caused the program to crash. Now I can't use the palette. I've uninstalled 4.0.1 (running when it crashed) and downloaded and installed 4.0.3. I also went into my user area and removed the krita folder in local and roaming. I searched the registry for any krita related keys but didn't find any. Now my palette and advanced color selector don't work. The icons on the lower part of the palette are dimmed out and I've included a jpeg of the advanced color selector that is also dimmed out. I even tried going back to  3.0.1.1 but still no luck. I'm totally stopped from using Krita.
Comment 1 Halla Rempt 2018-05-29 06:39:03 UTC
Please try resettin Krita's settings: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration . It is the kritarc file that contains all the settings.
Comment 2 Alan Buck 2018-05-29 15:15:22 UTC
Created attachment 112951 [details]
attachment-9774-0.html

Thank you for your response. I did finally get it to work. I'm not sure what made it happen but I kept reinstalling. You can close this bug. 

    On Monday, May 28, 2018 11:39 PM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote:
 

 https://bugs.kde.org/show_bug.cgi?id=394817

Boudewijn Rempt <boud@valdyas.org> changed:

          What    |Removed                    |Added
----------------------------------------------------------------------------
        Resolution|---                        |WAITINGFORINFO
                CC|                            |boud@valdyas.org
            Status|UNCONFIRMED                |NEEDSINFO

--- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
Please try resettin Krita's settings:
https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration . It is
the kritarc file that contains all the settings.