Bug 394653

Can you reproduce this crash?

yes it happen again

and if you turn simplewall off temporarily it doesn't happen?

I am asking because there's only 2 places where krita connects to the internet: 1. g'mic updates(and I think those are in g'mic itself) and 2. when you click on a link. But that's not even krita connecting to the internet, that is just krita telling your webbrowser 'hey, open this link'.

Also, did you get Krita from the website or the windows store?

if i disable no crash happen
i think its for check for update since i dont click any link
from website

The check for updates for g'mic has to be done by the user, it is not automatic. We likely cannot fix this, because we have no code in place that by itself connects to the internet or would crash krita when it cannot connect to the internet.

If it did not come from krita.org/kde.org it might be that it got modified by a 3rd party, but outside of that, I have no clue what might be causing it.

The only other option is that it is not krita that is broken but simplewall.

You can also try to create a proper backtrace(https://docs.krita.org/Dr._Mingw_debugger). If that is not possible then I'll have to close this bug because we cannot actually fix anything with the problem signature, it just tells us something crashes in the ui, but there's a lot of ui code and without an indication of where we cannot do anything.

Created attachment 112854 [details]
crash log

hi again
ok i look in this link
https://docs.krita.org/Dr._Mingw_debugger

i checked that folder and found kritacrash.log is on that folder

Alright, that's something we can do something with.

If you could also copy-paste the information from help->show system information for bugreports, that'd be extra sweet. We mostly need to know all the graphics card stuff, because that's where the crash is happening.

Krita
  Version: 4.0.3

OS Information
  Build ABI: i386-little_endian-ilp32
  Build CPU: i386
  CPU: i386
  Kernel Type: winnt
  Kernel Version: 6.1.7601
  Pretty Productname: Windows 7 SP 1 (6.1)
  Product Type: windows
  Product Version: 7sp1

OpenGL Info 
  Vendor:  NVIDIA Corporation 
  Renderer:  "GeForce 7100 GS/PCIe/SSE2" 
  Version:  "2.1.2" 
  Shading language:  1.20 NVIDIA via Cg compiler 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
  Current format:    QSurfaceFormat(version 2.1, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(NoProfile)) 
     Version: 2.1
     Supports deprecated functions true 
     is OpenGL ES: false 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: false 
  isQtPreferAngle: false 
  overridePreferAngle: false 
== log ==
 createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile))
Basic wglCreateContext gives version 2.1
OpenGL 2.0 entry points available
GPU features: QSet()
supportedRenderers GpuDescription(vendorId=0x10de, deviceId=0x16a, subSysId=0x34311458, revision=161, driver: "nvd3dum.dll", version=9.18.13.908, "NVIDIA GeForce 7100 GS") renderer:  QFlags(0x1|0x2|0x4|0x8|0x20)
Qt: Using WGL and OpenGL from "opengl32.dll"
create OpenGL: "NVIDIA Corporation","GeForce 7100 GS/PCIe/SSE2" default ContextFormat: v2.1 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions),SampleBuffers, Extension-API present
Extensions: 192
"choosePixelFormat  Attributes:  0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n    obtained px # 10  of  2 \n     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 "
createContext Creating context version 2 . 1 3 attributes
QWindowsGLContext 0x2838088 ARB  requested:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
    obtained # 10 ARB QSurfaceFormat(version 2.1, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(NoProfile)) 
     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16  swap interval:  1 
    default:  ContextFormat: v2.1 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) 
    HGLRC= 0x30000
createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile))
"choosePixelFormat  Attributes:  0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n    obtained px # 10  of  2 \n     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 "
createContext Creating context version 2 . 1 3 attributes
QWindowsGLContext 0x2838168 ARB  requested:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
    obtained # 10 ARB QSurfaceFormat(version 2.1, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(NoProfile)) 
     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 cAuxBuffers=4 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16  swap interval:  1 
    default:  ContextFormat: v2.1 profile: QSurfaceFormat::OpenGLContextProfile(NoProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) 
    HGLRC= 0x10001 
== end log ==

Hm... We just rewrote the way tile textures are handled. Could you please check with the latest nightly build whether you can still reproduce it? See https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/

I haven't been able to reproduce the issue myself on my nvidia-based mobile studio pro with windows 10, so I cannot check that.

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!