Bug 394113

Summary:	Rectangular Region Screenshot crashes the program
Product:	[Applications] Spectacle	Reporter:	Chris <cquick360>
Component:	General	Assignee:	Boudhayan Gupta <me>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	kde, nate, null
Priority:	NOR
Version First Reported In:	18.04.0
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	attachment-27469-0.html

Description Chris 2018-05-11 01:09:55 UTC

I updated to the new Spectacle app, and tried to take a rectangular region screenshot.  After clicking "Take a new screenshot" the program closes.  It will instead take a screenshot of the entire screen even though it crashes.  

Version 18.04.0-1
Linux, KDE Plasma.

Comment 1 null 2018-05-11 20:59:34 UTC

Thanks for the report, but I'm not quite sure what you are doing.

How is it possible that at the same time the app closes, captures the full screen and crashes? Please add more detailed steps to reproduce and describe in detail what happened (ideally with a video showing the issue).

Also, let us know which graphics driver you are using.

Are you sure the problem is related to the update of Spectacle and not some other part of the system which you may have updated at the same time, e.g. your graphics driver?

Comment 2 Chris 2018-05-12 19:54:20 UTC

Created attachment 112603 [details]
attachment-27469-0.html

I do apologize, but after looking more into the issue myself, I discovered
it was an issue with my graphics drivers.  Sorry for the false report, but
everything works great now.

On Fri, 11 May 2018, 14:59 Henrik Fehlauer, <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=394113
>
> Henrik Fehlauer <rkflx@lab12.net> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|UNCONFIRMED                 |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |rkflx@lab12.net
>
> --- Comment #1 from Henrik Fehlauer <rkflx@lab12.net> ---
> Thanks for the report, but I'm not quite sure what you are doing.
>
> How is it possible that at the same time the app closes, captures the full
> screen and crashes? Please add more detailed steps to reproduce and
> describe in
> detail what happened (ideally with a video showing the issue).
>
> Also, let us know which graphics driver you are using.
>
> Are you sure the problem is related to the update of Spectacle and not some
> other part of the system which you may have updated at the same time, e.g.
> your
> graphics driver?
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 3 Christoph Feck 2018-05-13 02:57:17 UTC

Thanks for the update; changing status.

Comment 4 Dan Barrett 2020-10-14 13:48:44 UTC

I encountered this same problem today after updating xserver-common and the nvidia libraries on Kubuntu 18.04.5.

Rebooting the computer cleared up the problem.

Comment 5 Nate Graham 2020-10-14 14:48:14 UTC

Please file a new bug report with a backtrace of the crash attached if you can make it happen again. See also https://community.kde.org/Get_Involved/Issue_Reporting

Comment 6 Dan Barrett 2020-10-14 15:30:48 UTC

Thanks. Kubuntu popped up a dialog asking me if I wanted to file a report, and I clicked "Yes," so hopefully this happened.