Bug 386970

Summary:	Anything drawn does not appear until drop down menu is selected
Product:	[Applications] krita	Reporter:	dharokaston
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED DUPLICATE
Severity:	minor	CC:	alvin, griffinvalley
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:

Description dharokaston 2017-11-15 23:30:25 UTC

Anything drawn onto the canvas will not appear until a drop down menu is selected.

Comment 1 wolthera 2017-11-15 23:32:35 UTC

Probably solved with... https://docs.krita.org/KritaFAQ#Krita_starts_with_an_empty_canvas_and_nothing_changes_when_you_try_to_draw_or_Krita_shows_a_black_or_blank_screen_or_Krita_crashes_when_creating_a_document_or_Krita.27s_menubar_is_hidden_on_a_Windows_system_with_an_Intel_GPU

However, you can help us a lot if you could go to help->system information for bugreports, and copypaste the contents of that here. It contains the driver version, and we'd like to know which driver versions have this bug.

Comment 2 dharokaston 2017-11-16 02:44:01 UTC

Yes it is solved!  Thank you!

Comment 3 dharokaston 2017-11-16 02:45:19 UTC

(In reply to dharokaston from comment #2)
> Yes it is solved!  Thank you!

I disabled Canvas Graphics Acceleration and it did the trick.  Here is the paste you requested:

Krita
  Version: 3.3.2

OS Information
  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.14393
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10

OpenGL Info 
  Vendor:  Google Inc. 
  Renderer:  "ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)" 
  Version:  "OpenGL ES 3.0 (ANGLE 2.1.0.8613f4946861)" 
  Shading language:  OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.8613f4946861) 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
  Current format:    QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DefaultSwapBehavior), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(NoProfile)) 
     Version: 3.0
     Supports deprecated functions false 
     is OpenGL ES: true 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: false 
  overridePreferAngle: false 
== log ==
 createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile))
Basic wglCreateContext gives version 4.0
OpenGL 2.0 entry points available
GPU features: QSet("disable_rotation")
Disabling rotation:  GpuDescription(vendorId=0x8086, deviceId=0x166, subSysId=0x90b7104d, revision=9, driver: "igdumdim64.dll", version=10.18.10.4358, "Intel(R) HD Graphics 4000")
supportedRenderers GpuDescription(vendorId=0x8086, deviceId=0x166, subSysId=0x90b7104d, revision=9, driver: "igdumdim64.dll", version=10.18.10.4358, "Intel(R) HD Graphics 4000") renderer:  QFlags(0x1|0x2|0x4|0x8|0x20|0x100)
Qt: Using WGL and OpenGL from "opengl32.dll"
create OpenGL: "Intel","Intel(R) HD Graphics 4000" default ContextFormat: v4.0 profile: QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions),SampleBuffers, Extension-API present
Extensions: 170
"choosePixelFormat  Attributes:  0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n    obtained px # 5  of  1 \n     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 "
createContext Creating context version 3 . 0 3 attributes
QWindowsGLContext 0x2d2a350 ARB  requested:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
    obtained # 5 ARB QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(NoProfile)) 
     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16  swap interval:  1 
    default:  ContextFormat: v4.0 profile: QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) 
    HGLRC= 0x30000
createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile))
"choosePixelFormat  Attributes:  0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n    obtained px # 5  of  1 \n     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 "
createContext Creating context version 3 . 0 3 attributes
QWindowsGLContext 0x2d4c8d0 ARB  requested:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile  QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) 
    obtained # 5 ARB QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile  QSurfaceFormat::OpenGLContextProfile(NoProfile)) 
     PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16  swap interval:  1 
    default:  ContextFormat: v4.0 profile: QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) 
    HGLRC= 0x10001 
== end log ==

Comment 4 Alvin Wong 2017-11-16 14:15:13 UTC

Thanks for your info, it will help us blacklist broken Intel graphics driver versions.

*** This bug has been marked as a duplicate of bug 360601 ***