Bug 385654

Summary:	Krita will not save a new file
Product:	[Applications] krita	Reporter:	Heather <hrmikita>
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	3.3.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	attachment-3631-0.html

Description Heather 2017-10-12 13:29:27 UTC

I just downloaded the 3.3.0 and went to start a new document. As a habit I went to save it as a krita file and I received: Could not save C:/Users/hrmik/desktop/twitch hud.kra
Reason: Copying the temporary file failed: C:/Users/hrmik/appdata/local/temp/g14004twitchhud.kra to c:/users/hrmik/desktop/twitchhud.kra: cannot create c:/users/hrmik/desktop/twitchhud.kra for output

I've attempted to change the name and file location just to see if it was a location issue but I am unable to resolve this.

Comment 1 Halla Rempt 2017-10-12 13:31:14 UTC

Hi Heather,

This is a local issue, not a bug in Krita: we really cannot do anything about Windows refusing Krita to write a particular location. Could it be that you have some antivirus or security software that blocks Krita from saving to a particular location?

Comment 2 Heather 2017-10-12 13:56:08 UTC

Created attachment 108310 [details]
attachment-3631-0.html

That would be it. thank you. I had no idea to look there.


On Thu, Oct 12, 2017 at 8:31 AM, Boudewijn Rempt <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=385654
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|UNCONFIRMED                 |NEEDSINFO
>                  CC|                            |boud@valdyas.org
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi Heather,
>
> This is a local issue, not a bug in Krita: we really cannot do anything
> about
> Windows refusing Krita to write a particular location. Could it be that you
> have some antivirus or security software that blocks Krita from saving to a
> particular location?
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 3 Halla Rempt 2017-10-12 14:38:33 UTC

Okay, I guess we can close this report then. Thanks for getting back to us!