Bug 381700

Summary:	Plamsa 5 panel crashes randomly on KDE Neon 5.10.2
Product:	[Plasma] plasmashell	Reporter:	eastapolo00
Component:	Panel	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	Keywords:	triaged
Priority:	NOR
Version First Reported In:	5.10.2
Target Milestone:	1.0
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description eastapolo00 2017-06-26 23:13:17 UTC

Hello, the plasma 5 panel crashes randomly on KDE Neon 5.10.2. This happens with the nouveau and proprietary nvidia drivers. Here is my PC specs, hopefully this might help with the issue because others I have talked to do not have this issue so this may be a problem with my hardware, not sure.

Motherboard: ASUS M5A99FX PRO R2.0
CPU: AMD FX 8320
Graphics Card: Nvidia GTX 950

Also I would like to add that when the panel crashes it reappears like 2 seconds later and everything works fine again but it does that all the time randomly.

Comment 1 Christoph Feck 2017-06-26 23:18:14 UTC

After the crash, a crash notification icon should appear in the system tray. Please click on that icon and provide the backtrace from the 'Developer Information' tab of the crash dialog.

For more information, please see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

Comment 2 eastapolo00 2017-06-26 23:35:51 UTC

The problem is that the crash dialog never appears, I don't see ever anywhere. The panel will simply recover and I will never get such a crash dialog to be able to report this. Is there anything else I can do that will give useful information? Maybe an attachment from /var/log/syslog ? Because I never see something like that appear.

Comment 3 eastapolo00 2017-06-26 23:37:45 UTC

I will try to grab a backtrace with gdb, but if there is anything I can attach please list it.

Comment 4 Christoph Feck 2017-07-17 17:00:16 UTC

Any success with comment #3?

Comment 5 Andrew Crouthamel 2018-09-28 02:43:34 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Andrew Crouthamel 2018-10-28 03:28:16 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!