Bug 379974

Summary: Freezing no matter what
Product: [Applications] krita Reporter: Felicity Swan <gray.stephanie1193>
Component: Instant PreviewAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED FIXED    
Severity: grave CC: solcitolarrivey
Priority: NOR    
Version: 3.1.2   
Target Milestone: ---   
Platform: unspecified   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Image of the freezing document

Description Felicity Swan 2017-05-18 14:07:47 UTC
Created attachment 105615 [details]
Image of the freezing document

I was applying the dark blue color to my image, when the preview quit displaying anything. The brush freezes on the image, nothing disappears when I tell it to not show the layers, and I can't make changes. 
I restarted everything and opened a new document. The same issues occurred, but I could click the hide button twice to make any changes appear. The same is going on with pre-existing images. I'm not sure what's going on. 
There was a JPEG at the bottom of the image before, but I deleted it when the freezing started, and the layers are masked to the image at the bottom of the group.
Thank you.
Comment 1 sol 2017-05-18 15:59:49 UTC
(In reply to Felicity Swan from comment #0)
> Created attachment 105615 [details]
> Image of the freezing document
> 
> I was applying the dark blue color to my image, when the preview quit
> displaying anything. The brush freezes on the image, nothing disappears when
> I tell it to not show the layers, and I can't make changes. 
> I restarted everything and opened a new document. The same issues occurred,
> but I could click the hide button twice to make any changes appear. The same
> is going on with pre-existing images. I'm not sure what's going on. 
> There was a JPEG at the bottom of the image before, but I deleted it when
> the freezing started, and the layers are masked to the image at the bottom
> of the group.
> Thank you.
Comment 2 Felicity Swan 2017-05-18 16:29:28 UTC
I fixed it. I uninstalled and reinstalled the program.