Bug 379778

Summary: Chat window in ktp-text-ui automatically scrolls to the bottom
Product: [Unmaintained] telepathy Reporter: Andrius Štikonas <andrius>
Component: text-uiAssignee: Telepathy Bugs <kde-telepathy-bugs>
Status: RESOLVED UNMAINTAINED    
Severity: normal CC: bjorn.bidar, heri+kde, mdavidbennett, null
Priority: NOR    
Version: unspecified   
Target Milestone: Future   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: ktp.webm

Description Andrius Štikonas 2017-05-13 12:30:02 UTC
Created attachment 105509 [details]
ktp.webm

Chat window in ktp-text-ui automatically scrolls to the bottom. Once there is enough text for scrollbar to appear, the whole text starts oscillating up and down as ktp-text-ui attempts to scroll down. Also trying to manually scroll up doesn't work, scroll bar immediately jumps down.
Comment 1 Unknown 2017-06-06 13:07:50 UTC
I have the same problem since a few weeks. I am on OpenSUSE TW, currently on 20170602 with Plasma 5.10.0, kde framework 5.34.0, Qt 5.7.1.

Then the text oscillates, I see the following two processes occupying a lot of CPU:

CPU   RAM    COMMAND
19.12 2.466  /usr/lib64/qt5/libexec/QtWebEngineProcess --type=renderer --disable-accelerated-video-decode --enable-threaded-compositing --u+ 
17.65 2.238  /usr/lib64/libexec/ktp-text-ui  

Even when non oscillating it is not possible to scroll upwards.
The oscillations that I see (and the processes involved) is very similar to the visual feedback that I get when the scroll bar hits the lower limit and I keep turning the mouse wheel.
Comment 2 Björn Bidar (Thaodan) 2017-08-03 16:52:09 UTC
I've tried another style and this does the trick maybe the style is the issue.
For reference it was the Andium Hangouts style.
Comment 3 Justin Zobel 2022-11-15 22:59:02 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 4 Andrius Štikonas 2022-11-16 21:06:59 UTC
Can't check this as ktp is completely broken for me, I can't even sign in into my account.
Comment 5 Björn Bidar (Thaodan) 2022-11-17 19:43:42 UTC
I haven't  checked the bug but I would think that it still broken in the
current release.
Comment 6 Bug Janitor Service 2022-12-02 05:15:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Björn Bidar (Thaodan) 2022-12-03 00:09:00 UTC
I haven't  checked the bug but I would think that it still broken in the
current release.
Comment 8 Bug Janitor Service 2022-12-18 05:14:54 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Christoph Cullmann 2024-09-18 18:13:07 UTC
Dear user, unfortunately Telepathy is no longer maintained.

Please migrate to another solution, e.g. for Jabber a possibility is Kaidan, for Matrix a candidate is NeoChat.