Bug 379509

Summary:	Message not found
Product:	[Applications] kmail2	Reporter:	Mark Stanton <mark>
Component:	message list	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal
Priority:	NOR
Version First Reported In:	5.4.3
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Mark Stanton 2017-05-04 15:27:35 UTC

I (very) frequently get "Message not found" responses. KMail fails to find a message, spends a couple of minutes trying and then gives a message in the bottom bar of the type "Failed to retrieve message from backend".

I think I have an idea of the cause.

Since I'm using KMail as the main message agent, I have many filters.
Since I also have some messages with a completely empty body in the mailbox from which they're collected which then also appear in the folder a filter redirects them to, I suspect that both these faults are because the filtering process picks up the message before it has been completely received.

No, no evidence. What would constitute useful evidence here?
This error occurs several times a week for me so if there's information that would help just let me know.

Comment 1 Justin Zobel 2022-11-06 09:25:24 UTC

Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!

Comment 2 Mark Stanton 2022-11-07 09:07:15 UTC

I'm very pleased that it appears someone is now attending to reported bugs, but, as I said in my other report that has just been looked at, I was looking for an answer for this five years ago so, after not receiving a response for a long time, I simply stopped using KMail and therefore cannot reproduce the issue any more.

Comment 3 Bug Janitor Service 2022-11-22 05:12:44 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2022-12-07 05:12:21 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!