Bug 378720

Summary:	crashes when drawing on canvas
Product:	[Applications] krita	Reporter:	kyain <kaliq3>
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	critical	CC:	halla
Priority:	NOR	Keywords:	triaged
Version First Reported In:	3.1.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description kyain 2017-04-12 22:49:34 UTC

when i open my krita it seems to work normally but then once i press anywhere on the screen with the pen it closes immediately. even if the krita tab is not on screen. im using a huion tablet on windows 7

Comment 1 Halla Rempt 2017-04-13 07:14:40 UTC

*** Bug 378719 has been marked as a duplicate of this bug. ***

Comment 2 Halla Rempt 2017-04-13 07:16:25 UTC

Can you try to disable opengl? If that makes a difference, please tell us which gpu and gpu driver version you have. If not, please make a crash log using Krita 3.1.3-beta 1 with these instructions https://docs.krita.org/Dr._Mingw_debugger. Please also try to reset your configuration and see whether that makes a difference: https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration

Comment 3 Halla Rempt 2017-04-13 07:16:37 UTC

Comment 4 Andrew Crouthamel 2018-09-28 02:43:13 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Andrew Crouthamel 2018-10-28 03:35:35 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!