| Summary: | Krita crashes when installed to a second drive | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | raius1 |
| Component: | General | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | alvin, halla |
| Priority: | NOR | ||
| Version First Reported In: | 3.1.2 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
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Description
raius1
2017-02-03 09:24:14 UTC
This is in Windows 10, by the way. Hi Raius, Thanks for your report, and also thanks for adding the backtrace! Since the crash happens when loading brushes, could you a) check if the crash still happens if you move your resources folder to another location b) if not, zip up the brushes and paintoppresets folder and share that with me? c) if the crash still happens, check whether renaming the kritarc file to kritarc.bak makes a difference, and if so, share that with me? Hi there. a) The crash does not happen if I remove the paintoppresets folder, or at least not quite in the same manner. The main window does actually load, but then I get a message saying that there is an installation error and no brushes can be found, so krita will quit now. Moving the brushes folder doesn't seem to have any effect. b) Attached is the zipped file with brushes and paintoppresets. c) Sadly, it seems the program has never managed to load enough to create the configuration file, so I don't even have a kritarc file in the approapriate location. Every folder under Roaming/krita is empty, with no other files in the directory. On Fri, Feb 3, 2017 at 1:45 AM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=375939 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > ------------------------------------------------------------ > ---------------- > CC| |boud@valdyas.org > > --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> --- > Hi Raius, > > Thanks for your report, and also thanks for adding the backtrace! Since the > crash happens when loading brushes, could you > > a) check if the crash still happens if you move your resources folder to > another location > b) if not, zip up the brushes and paintoppresets folder and share that > with me? > c) if the crash still happens, check whether renaming the kritarc file to > kritarc.bak makes a difference, and if so, share that with me? > > -- > You are receiving this mail because: > You reported the bug. Somehow the bug discussion moved over to private email... But this is the conclusion: "I actually figured it out. For some reason, installing Krita on my second drive, where I do most programs because my OS, default drive is a fairly small SSD, splits up some stuff that Krita seems to need to function properly, like it doesn't know where to look for he %APPDATA% and such. I did a reinstall but put it on the main drive and everything is hunky-dory." This does not make sense to me at all. I run Krita from external drives all the time (tried on both Windows 7 and Windows 10) and I've never had this problem. I am curious to know the path Krita is installed to on the external drive, since I have suspicion that it might be related to the path length limits. |