| Summary: | krita crashes when a tooltip is shown | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | dalou.dhinesh |
| Component: | Usability | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | halla |
| Priority: | NOR | Keywords: | triaged |
| Version: | 3.0.1.1 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
|
Description
dalou.dhinesh
2016-12-11 18:52:09 UTC
Hi Dalou, The tooltip system is the default one provided by the platform. If that crashes, there must be something special about the setup of your system. Reinstalling an application doesn't make sense in that case, but it's not Krita, it's your system where something is weird. You could try to reset Krita's configuration (reinstalling doesn't do that): https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration . If that doesn't work you could try to gather information about the crash using the latest release candidate (https://krita.org/en/item/krita-3-1-release-candidate/). See: https://docs.krita.org/Dr._Mingw_debugger Hi Dalou, Since this doesn't happen for most people, and I cannot reproduce it, I would appreciate if you could try to reset your configuration and if it still happens, create a backtrace, as per the instructions above. Without that information, I cannot investigate what is going on. Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |