Bug 370457

Summary:	A specific .kra file will not open when I try to in any way.
Product:	[Applications] krita	Reporter:	ethan.teng
Component:	File formats	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED FIXED
Severity:	critical	CC:	halla
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description ethan.teng 2016-10-11 12:20:50 UTC

Every time I try to open this 2 day old arkwork that I've been working on, it will display this message:Could not open C:/Program Files/Krita (x86)/HalloweenUndertale.kra
Reason: Not a valid Krita file: C:/Program Files/Krita (x86)/HalloweenUndertale.kra

I don't remember doing anything with the file or its formats besides repeatedly saving,

No, this does not happen to my other artwork, It is only one specific one having problems.

Reproducible: Always

Steps to Reproduce:
1. Open '.kra' artwork
2. Fail to open artwork
3. Repeat in depression

Actual Results:  
This is the following message that pops up:
Could not open C:/Program Files/Krita (x86)/HalloweenUndertale.kra
Reason: Not a valid Krita file: C:/Program Files/Krita (x86)/HalloweenUndertale.kra

Expected Results:  
It should have showed me my work that I've been working on.

i'm not kidding about the 'lose data' part in 'severity'.

Comment 1 Halla Rempt 2016-10-11 14:34:09 UTC

That sounds like the file might be broken :-(. Is there a backup file still? (Should end in a ~). You could also try one of the many zip repair tools out there to see if it's repairable, or I can give it a try if you can share the file with me (foundation@krita.org). Please also be sure to update to 3.0.1.1, since we added some extra precautions against data loss in that version.

Comment 2 Halla Rempt 2016-10-19 08:55:41 UTC

I recovered the file.