Bug 370401

Summary:	Bose OE SoundLink audio and connection issues.
Product:	[Unmaintained] Bluedevil	Reporter:	Rajinder Yadav <rajindery>
Component:	general	Assignee:	David Rosca <nowrep>
Status:	RESOLVED UPSTREAM
Severity:	normal
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Rajinder Yadav 2016-10-10 10:40:50 UTC

I have a Bose OE SoundLink headset, when I first turn it on, I will sometimes not get a connections, I head a beep on my headset and one of two things will happen.

1. I don't get any audio
2. I get audio but it sounds very low, using the volume control it still sounds low.

What I am forced to do is manually disconnect using the control panel icon on the toolbar and then connect again.

Also when I stop listening, the headset after sometime will auto disconnect, when I start to play audio of a video I don't hear audio and I am forced to disconnect and connect manually.

~:$ bluetoothctl --version
5.37

~:$ bluetoothd --version
5.37

Reproducible: Always

Comment 1 Rajinder Yadav 2016-10-24 01:16:20 UTC

Is anyone looking at this issue? This happens to me on a fresh install of kubuntu 16.04.01

Comment 2 David Rosca 2016-10-24 09:17:41 UTC

This is most probably issue in BlueZ. You can confirm it by removing your audio device from known devices, disabling Plasma Bluetooth integration (from KCM Bluetooth -> Advanced) and then trying to connect to the device with "bluetoothctl".

Comment 3 Rajinder Yadav 2016-10-24 10:46:33 UTC

I've tried this, same issue.

Once the headset is trusted, paired and connected, when I turn off the headset and then turn it on, the connection takes place but the volume is lower.

Using bluetoothctl, I then disconnect and reconnect and the volume is louder as at the previous level it should be at.

Comment 4 Rajinder Yadav 2016-10-24 10:57:01 UTC

Is there a way to get the volume level using bluetoothctl? so I can isolate the problem with the volume level.

Comment 5 David Rosca 2016-10-24 11:01:30 UTC

No, volume controls pulseaudio.

Comment 6 Rajinder Yadav 2016-10-24 11:09:27 UTC

OK then it seems after using your suggestion there is an issue with volume level changing when turning the device off and then on again. Also I am unable to get the correct max volume again.

Comment 7 David Rosca 2016-10-24 11:13:54 UTC

In that case, please report the bug against BlueZ/PulseAudio.

Comment 8 Rajinder Yadav 2016-10-24 11:22:30 UTC

Sure will do, thanks!