Bug 370152

Summary:	Opening krita from taskbar on second monitor creates black screen (OpenGL)
Product:	[Applications] krita	Reporter:	Edisto <d.lathers>
Component:	OpenGL Canvas	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	alvin, halla
Priority:	NOR	Keywords:	triaged
Version First Reported In:	3.0.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Edisto 2016-10-05 19:14:47 UTC

Upon opening Krita on the second screen and creating a new file I receive a black canvas as if OpenGL is broken. 

Reproducible: Always

Steps to Reproduce:
1. Place krita within system taskbar
2. Launch Krita from taskbar on second monitor
3. Create new document (Should be in OpenGL mode)

Actual Results:  
Black Canvas that is not drawable

Expected Results:  
White Canvas that is drawable

Operating System: Windows 10 Pro 64-bit 
Processor: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
Memory: 32768MB RAM
Card name: AMD Radeon (TM) R9 Fury Series
Card name: AMD FirePro W8100 (FireGL V)

Comment 1 Halla Rempt 2016-10-06 06:50:59 UTC

And that doesn't happen if you double-click the krita.exe or use a shortcut from the desktop? In that case, the link on your taskbar probably starts Krita slightly differently from the other ways of starting, and since you seem to have two graphics cards, probably picks the wrong one. That's not something we can fix inside Krita, that's something peculiar to your system.

Comment 2 Alvin Wong 2017-09-29 08:09:12 UTC

If you are still interested, please test this with 3.3, try both the desktop OpenGL and ANGLE renderer.

In both cases, please also provide the text from Help->Show system information for bug reports.

Comment 3 Halla Rempt 2017-11-25 14:09:29 UTC

set to waiting for info

Comment 4 Andrew Crouthamel 2018-09-28 02:36:23 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Andrew Crouthamel 2018-10-28 03:32:27 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!