Bug 369372

Summary:	Sometimes all mailboxes and messages disappear, although the data are not damaged
Product:	[Applications] kmail2	Reporter:	Frederick Zhang <frederick888>
Component:	general	Assignee:	kdepim bugs <pim-bugs-null>
Status:	RESOLVED WAITINGFORINFO
Severity:	normal	CC:	aspotashev
Priority:	NOR
Version First Reported In:	5.1.3
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Kmail snapshot

Description Frederick Zhang 2016-09-26 07:51:33 UTC

This simply happens from time to time (see attached snapshot), I haven't figured out a way to reproduce it successfully.

If I kill Kmail and restart it, it would either fail or remain empty. Generally rebooting the machine will fix it and it won't damage the data.

I have never tweaked Akonadi/Kmail a lot except changing the backend to SQLite. Could this be the reason?

Reproducible: Sometimes

Steps to Reproduce:
1. Open Kmail

Comment 1 Frederick Zhang 2016-09-26 07:51:52 UTC

Created attachment 101294 [details]
Kmail snapshot

Comment 2 Frederick Zhang 2016-09-26 08:01:17 UTC

By the way, I am using Kubuntu 16.04 and the download URL of Kmail is http://archive.ubuntu.com/ubuntu/pool/universe/k/kdepim/kmail_15.12.3-0ubuntu1_amd64.deb

Comment 3 Alexander Potashev 2017-11-22 10:43:15 UTC

Same problem here with kmail-17.04.1-3.fc26.

Comment 4 Justin Zobel 2022-11-10 22:32:43 UTC

Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!

Comment 5 Frederick Zhang 2022-11-11 01:43:00 UTC

I'm afraid that I haven't used Kmail for a while now. I'll mark this as resolved but please feel free to reopen if anyone can still reproduce it.