Bug 368395

Summary: Error: Handler no longer available
Product: [Unmaintained] telepathy Reporter: roman.dinga
Component: text-uiAssignee: Telepathy Bugs <kde-telepathy-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: hazica, kinfoo.dev, marcus, mostafa.pakparvar
Priority: NOR    
Version: 15.08.2   
Target Milestone: Future   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description roman.dinga 2016-09-07 14:05:04 UTC
When I open a chat window with someone I get the "Handler no longer available" error and the chat window has all the controls visible, but the field for entering the text is missing. It happens only when I open the first chat window. When I then click on the same contact again, it opens the window properly and all following clicks on any other contacts work OK - they add additional tabs to the chat window and chatting is possible. So only the first open of the window is bad. I googled a bit and found that libdbusmenu-qt is to blame here (probably). Is there anything that can be done with it?

Reproducible: Always

Steps to Reproduce:
1. open a chat window with any contact
2. the window opens, controls are visible, but the chat field is missing
3. when clicking on the contact again, the chat window opens correctly and chatting is possible


Expected Results:  
The chatting should be possible from the first double-click on the contact.
Comment 1 roman.dinga 2016-10-12 08:53:34 UTC
The version is not available in the dropdown list, it is from the Neon repositories, so it says 15.12.3.
Comment 2 Max 2017-04-28 07:30:29 UTC
I have also been experiencing this issue on basically every version of Plasma 5.X in Kubuntu and the Neon. It seems that if ktp-text-ui is not running, the first call from either the ktp-contactlist or the instant messaging plugin fail to initialize the session. It just opens up an empty window.

The same happens if a contact writes something to me, without me having opened a ktp-text-ui window -> i get a blank window.
Comment 3 Kevin KIN-FOO 2017-06-29 08:35:51 UTC
I also experience this issue using Debian testing.
I am running version *15.08.3* using:

  KDE Frameworks 5.28.0
  Qt 5.7.1 (built against 5.7.1)
  The xcb windowing system

Regards
Comment 4 Mostafa 2017-07-14 06:53:15 UTC
I have the same issue with ktp-text-ui 15.12.3 running on KDE Neon and the following:

KDE Frameworks 5.37.0
Qt 5.9.1 (built against 5.9.1)
The xcb windowing system
Comment 5 Mostafa 2017-07-14 06:55:10 UTC
(In reply to Mostafa from comment #4)
> I have the same issue with ktp-text-ui 15.12.3 running on KDE Neon and the
> following:
> 
> KDE Frameworks 5.37.0
> Qt 5.9.1 (built against 5.9.1)
> The xcb windowing system

If I open the contact from KRunner the chat window opens normally.
Comment 6 Marcus Harrison 2018-04-19 12:32:31 UTC
(In reply to Mostafa from comment #5)
> (In reply to Mostafa from comment #4)
> > I have the same issue with ktp-text-ui 15.12.3 running on KDE Neon and the
> > following:
> > 
> > KDE Frameworks 5.37.0
> > Qt 5.9.1 (built against 5.9.1)
> > The xcb windowing system
> 
> If I open the contact from KRunner the chat window opens normally.

I was about to submit exactly the same bug.

KDE Frameworks 5.45.0
Qt 5.10.0 (built against 5.10.0)
Chat Application version 15.12.3
Comment 7 Justin Zobel 2022-11-21 08:22:00 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 8 roman.dinga 2022-11-21 09:11:13 UTC
Hi,
Sorry I don't use Linux anymore, so not an option for me.

Best regards,
Roman
Comment 9 Bug Janitor Service 2022-12-06 05:16:32 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 10 Bug Janitor Service 2022-12-21 05:19:00 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!