Bug 364074

Summary:	Crash when creating a file with pixels greater than 2000*1790
Product:	[Applications] krita	Reporter:	Rodrigo Carranza <rodc7>
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	dimula73
Priority:	NOR
Version First Reported In:	3.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Rodrigo Carranza 2016-06-07 21:12:09 UTC

The program crashes when creating a file with pixels greater than 2000*1790.

I solved the problem deactivating "Enable progress reporting" in Performance settings. But I think this feature should be disabled by default.

After disabling this option I can create files greater than 8000x8000 without problems.

My system specs:
- Intel Core i3-4005 CPU 1.70Ghz
- 4,00 GB
- 64 bits Windows 8.1

Reproducible: Always

Steps to Reproduce:
1. Create a big canvas with "Enable progress reporting" option activated in a mid range(i3 with 4GB, 64 bit platform) system.

Comment 1 Dmitry Kazakov 2016-06-21 12:36:06 UTC

Hi, Rodrigo!

I tried to reproduce your problem by artificially limiting the available memory to 4G. And I only get crashes when trying to open 3.5G file, when the system has no swap file/partition.

Please try to do the following:

1) Check if you system has a swap-file and there is enough disk space for it.
2) Lower the amount of memory available to Krita to something like 1-1.5 GiB in Settings->Preferences->Performance dialog.

This should solve the problem for you.

If the problem persists, please reopen the bug :)