Bug 362126

Summary:	No suitable plugin for tar.gz files
Product:	[Applications] ark	Reporter:	Texstar <texstar>
Component:	plugins	Assignee:	Ragnar Thomsen <rthomsen6>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	elvis.angelaccio
Priority:	NOR
Version First Reported In:	16.04.0
Target Milestone:	---
Platform:	PCLinuxOS
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Texstar 2016-04-23 06:37:42 UTC

16.04 now says No suitable plugin for tar.gz files. Ark does not support this file type. I'm sure it worked fine the previous version.



Reproducible: Always

Comment 1 Elvis Angelaccio 2016-04-23 08:59:42 UTC

Hi,

1. Please start Ark from terminal and post here the debug output when you try to open a tar.gz file. The command you have to to run is:

$ QT_LOGGING_RULES=ark.*.debug=true ark

2. What about other formats? Can Ark open e.g. zip files?

Comment 2 Texstar 2016-04-30 17:04:23 UTC

I was able to resolve the issue by updating our shared-mime-info package then running update-database.

Comment 3 Elvis Angelaccio 2016-04-30 17:07:46 UTC

Glad you figured it out :)