Bug 360428

Summary:	Black screen problem.
Product:	[Applications] krita	Reporter:	Elliot <nearlycrayon>
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED UPSTREAM
Severity:	minor	CC:	halla
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	unspecified
OS:	Other
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Elliot 2016-03-12 04:26:47 UTC

I have no idea how to fix the black screen that occurs when i make a new layer. It happens all the time and I myself got NO IDEA how to fix it. ive been looking around and people have been talking about editing codes, and terminals were involved. the thing is.. i have no idea how to use that. 

Reproducible: Always

Steps to Reproduce:
1.open program (64 bit)
2.Make a new canvas
3.annnd black screen

Actual Results:  
i cant see what im drawing, the program shows the line si draw on the layer preview, but its all covered up by that black screen.

Expected Results:  
...let me draw? i guess?

Im so sorry if im being a teeny little bother, but i have never reported a bug in my life. so i dont really know much about it.... sorry.

Comment 1 Halla Rempt 2016-03-12 08:34:50 UTC

That sounds like you have Windows and an Intel graphics chip. Some versions of Intel drivers are broken and cause a black screen. You have to go to settings/configure krita/display and disable opengl. See: https://docs.krita.org/KritaFAQ#Krita_start_with_a_black_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_screen_on_my_Windows_system_with_an_Intel_GPU

We hope to bring out a new 3.0 pre-alpha developer build this weekend which has a fix that mitigates the problem with some intel cards/drivers.