Bug 360106

Summary:	muon update "An error occurred while applying changes"
Product:	[Unmaintained] muon	Reporter:	Mauricio <mausola>
Component:	muon	Assignee:	Jonathan Thomas <echidnaman>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	aleixpol, sitter
Priority:	NOR
Version First Reported In:	5.4.3
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	apt-get upgrade screenshot.png

Description Mauricio 2016-03-05 08:58:50 UTC

I have been trying to update my software using Muon Update Manager.
After downloading updates, I have tried to Install Updates.
Installation stops immediately and I get the message Failed to Apply Command on Muon Update Manager "An error occurred while applying changes".
Have tried several times, but continue to get the same message. 

Reproducible: Always

Steps to Reproduce:
1. Open Muon Update Manager
2. Click on Install Updates
3. Get error message

Actual Results:  
When clicking on details no provision of details is provided, the Muon Update Manager freezes, and the error message con only be closed. 

Expected Results:  
Update Software

Comment 1 Aleix Pol 2016-03-07 10:36:58 UTC

What happens if you use apt-get for upgrading? It would be useful to assess what's going on.

Comment 2 Mauricio 2016-03-07 20:43:20 UTC

Created attachment 97750 [details]
apt-get upgrade screenshot.png

Hi Aleix,

Thank you very much for your response.
The update also fails when using apt-get upgrade, see attached screenshot.

Any suggestions on what to do would be greatly appreciated.

Many thanks!

Cheers,



2016-03-07 23:36 GMT+13:00 Aleix Pol via KDE Bugzilla <
bugzilla_noreply@kde.org>:

> https://bugs.kde.org/show_bug.cgi?id=360106
>
> --- Comment #1 from Aleix Pol <aleixpol@kde.org> ---
> What happens if you use apt-get for upgrading? It would be useful to assess
> what's going on.
>
> --
> You are receiving this mail because:
> You reported the bug.
>

Comment 3 Aleix Pol 2016-03-10 18:38:56 UTC

Please contact the Kubuntu team about this, it's a packaging issue. I'm sorry.