Bug 354814

Summary:	Scanning backends don't recognize scanner
Product:	[Applications] kooka	Reporter:	gerd.muncke
Component:	general	Assignee:	Jonathan Marten <jjm>
Status:	RESOLVED WORKSFORME
Severity:	normal
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description gerd.muncke 2015-11-04 04:42:34 UTC

I'm running opensuse 13.2 on a Medion Akoya Model E7416. While I have no problems to run any scanning backend on older computers no scanning is possible with any of the backends I've tried i.e. Kooka, xsane, scanlite. However, the symptoms vary. While Kooka recognizes the scanner and opens the GUI (although very slowly), xsane reports ' no scanner found' and scanlite similarly.
When I select a preview scan in Kooka it reacts on the screen without the scanner giving the familiar sound when warming up. xsane does not open its GUI but does so when I disconnect the scanner. 
lsusb reports the scanner. There is no difference in behaviour between USB 2 and USB 3 ports.

Reproducible: Always

Steps to Reproduce:
1. Scanner is running and connected. Start Kooka
2.Window with name of the detected scanner shows up (Epson Perfection 1260Photo
3. Kooka is building up but it takes at least a minute before the 'Scan', 'Preview' buttons appear
4. Pressing 'Preview' or 'Scan' blocks the screen but nothing is happening
5. After about a minute the screen is active again but nothing has happened

Actual Results:  
The scanner hasn't worked, no preview available, no scanned image available

Expected Results:  
It should have started the scanner and produced a preview or an image.

Comment 1 Justin Zobel 2022-10-17 22:53:35 UTC

Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!

Comment 2 Bug Janitor Service 2022-11-01 05:05:59 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2022-11-16 05:17:32 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!