Bug 350571

Summary:	kdebugdialog fails to complete (login greyed out)
Product:	[Applications] drkonqi	Reporter:	Teunis Peters <teunis.peters>
Component:	general	Assignee:	Unassigned bugs <unassigned-bugs-null>
Status:	RESOLVED FIXED
Severity:	grave	CC:	gorilych, kaefer.erlangen, kde, sitter, vespas
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Screenshot of drkonqi window with greyed out login button

Description Teunis Peters 2015-07-24 06:10:44 UTC

I was reporting a bug on power resume on plasma5 (which turns out to be fixed in 5.4.2, but still present in 5.2.2 which is what ubuntu 15.04 uses) - and the debug dialog reached the [report in] - however the login button was greyed out even after I entered account details.

also, when it offered to save it said "unknown protocol file://".   Might or might not be related.

Reproducible: Always

Steps to Reproduce:
1. enter a bug
2. Reach the interface to report
3. Attempt to login.

Actual Results:  
Cannot continue

Expected Results:  
Bug is either reported or other solutions are offered.

Fairly recent install of Ubuntu 15.04.   I'm running AMD graphics (Radeon HD 7310) - and have known a lot of glitchiness involving either that or the slightly weird lenovo laptop hardware.
Not related to this, I don't think though.

Comment 1 Teunis Peters 2015-07-24 06:14:04 UTC

kde 5.2.2 (or plasma shell version 5.2.2 at least) - plasma crashed triggering bug dialog

Comment 2 Teunis Peters 2015-07-24 06:15:09 UTC

after running kdebugclient to reproduce, it's not that component.   I'm not aware of how plasma reports bugs then.

Comment 3 Andrey Kartashov 2015-10-16 04:55:01 UTC

Created attachment 95011 [details]
Screenshot of drkonqi window with greyed out login button

Comment 4 Andrey Kartashov 2015-10-16 04:55:55 UTC

Process details

me@hofvarpnir:~$ ps ax | grep drkonqi
26756 ?        Sl     0:07 /usr/lib/x86_64-linux-gnu/libexec/drkonqi -platform xcb -display :0 --appname plasmashell --apppath /usr/bin --signal 11 --pid 4036 --appversion 5.4.2 --programname Plasma --bugaddress submit@bugs.kde.org --startupid 0
27508 pts/5    R+     0:00 grep --color=auto drkonqi
me@hofvarpnir:~$ dpkg -S /usr/lib/x86_64-linux-gnu/libexec/drkonqi
plasma-workspace: /usr/lib/x86_64-linux-gnu/libexec/drkonqi
me@hofvarpnir:~$ dpkg -l plasma-workspace
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                                    Version                  Architecture             Description
+++-=======================================-========================-========================-===================================================================================
ii  plasma-workspace                        4:5.4.2-0ubuntu1         amd64                    Plasma Workspace for KF5

Comment 5 sedrubal 2015-12-20 22:07:05 UTC

Can reproduce this (sometimes) on fedora 23.

rpm -q plasma-workspace
plasma-workspace-5.5.0-2.fc23.x86_64
plasma-workspace-5.5.0-4.fc23.x86_64

I saved my credentials in kwallet and they seem to be loaded, because my login is displayed and I can see dots in password field. I also can login into wifi with another stored passphrase, but I was asked to type in my passphrase for wifi before and had to manually connect to wifi before it worked...

Comment 6 Paschalis Veskos 2016-04-13 12:09:36 UTC

duplicate of #354292

Comment 7 Paschalis Veskos 2016-04-13 12:10:47 UTC

Can confirm this (every time) on opensuse 42.1, plasma 5.6.2

Comment 8 Harald Sitter 2019-07-03 12:28:11 UTC

5.17 onwards has much better and more reliable backend interaction with bugzilla.

Comment 9 Harald Sitter 2019-07-03 12:29:32 UTC

*** Bug 352466 has been marked as a duplicate of this bug. ***