Bug 346182

Summary:	KDE telepathy fails to connect to Slack XMPP gateway
Product:	[Unmaintained] telepathy	Reporter:	Shmerl <shtetldik>
Component:	general	Assignee:	Telepathy Bugs <kde-telepathy-bugs>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	charles, greenleaf123, ianwitherow, mklapetek
Priority:	NOR
Version:	0.8.1
Target Milestone:	Future
Platform:	Debian stable
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Shmerl 2015-04-14 18:37:08 UTC

When trying to connect to Slack service XMPP gateway, KDE Telepathy just sits indefinitely with "connecting" message in the UI.

This was also reported here with some logs: https://forum.kde.org/viewtopic.php?f=230&t=123909

Reproducible: Always

Comment 1 Martin Klapetek 2015-04-16 10:04:42 UTC

Thanks for the report

As can be seen from the log in the forums:

WOCKY_CONNECTOR_ERROR_SESSION_FAILED (#14): Session iq response invalid

...I'm not sure exactly what that means, but it is very likely a Telepathy/gabble bug. Is it possible to try connecting with Empathy? Make sure you create new account in Empathy, don't use the one you already have in Telepathy.

Comment 2 Ian 2015-04-23 19:32:46 UTC

I'm able to reproduce this issue. Let me know if you need any information from me.

Comment 3 Martin Klapetek 2015-05-11 07:54:50 UTC

As comment #1 says, can you try with Empathy (create new account)?

Comment 4 Ian 2015-05-11 17:23:27 UTC

Does not appear to work in Empathy; hangs at "Connecting". I can post a log if it'd help, but I'm not sure where to find it.

Comment 5 Martin Klapetek 2015-05-12 13:57:44 UTC

Cool, so that means it's most likely a Telepathy problem, not necessarily in KDE Telepathy. Unfortunately there's not much I can do other than forward you to bugs.freedesktop.org to file a new bug in there, product Telepathy and component gabble, it will be helpful to include the gabble log from ktp-debugger.

Feel free to post the reported bug link back here for tracking.

Comment 6 Charles Samuels 2015-07-02 22:30:16 UTC

https://bugs.freedesktop.org/show_bug.cgi?id=90992