Bug 341780

Summary: when adding printer error "Failed to group devices"
Product: [Frameworks and Libraries] print-manager Reporter: Jonathan Riddell <jr>
Component: generalAssignee: Daniel Nicoletti <dantti12>
Status: RESOLVED FIXED    
Severity: normal CC: jgrulich, med.medin.2014, noeerover, richard.llom, simgunz, sitter
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed In: 6.0.4
Sentry Crash Report:
Attachments: Add new printer errors

Description Jonathan Riddell 2014-12-11 16:49:52 UTC 
When I click on add printer there is a scary red notification at the top of the "Select a printer to add"

Failed to group devices: 'The name org.fedoraproject.Config.Printing was not provided by any .service files'

I don't have any such file installed and none is available in the Ubuntu repositories.

This is using the frameworks branch compiled from git today on Kubuntu development version



Reproducible: Always
Comment 1 Jonathan Riddell 2014-12-11 16:50:31 UTC 
On second page "Pick a driver" the scary red warning says
"Failed to search for a recommended driver: 'The name org.fedoraproject.Config.Printing was not provided by any .service files'"
Comment 2 Jan Grulich 2014-12-12 09:30:20 UTC 
I cannot reproduce the first warning, but on the second page I got this error:
"Failed to search for a recommended driver: 'Did not receive a reply. Possible cause include: The remote application did not send a reply, the message bus security policy blocked the reply. the ..."

The rest of the error is not visible.
Comment 3 Harald Sitter 2014-12-22 21:44:33 UTC 
About the first error... are you sure that is not a missing dep?
http://packages.ubuntu.com/search?suite=vivid&arch=any&mode=exactfilename&searchon=contents&keywords=org.fedoraproject.Config.Printing.service
Comment 4 Richard Llom 2016-07-18 08:08:56 UTC 
I also get the 
Failed to group devices: 'The name org.fedoraproject.Config.Printing was not provided by any .service files'
error here (Chakra with latest KF5).

So can someone explain, is this an packaging error or KF5 related?
Comment 5 Daniel Nicoletti 2018-01-25 18:38:36 UTC 
This is an issue with missing system-config-printer DBus run-time dependency.
Comment 6 medin 2023-11-09 13:10:16 UTC 
(In reply to Daniel Nicoletti from comment #5)
> This is an issue with missing system-config-printer DBus run-time dependency.

This bug is still present on Plasma 5.27.9. See attached image.

Why does Plasma, running on Qt framework, needs installing another GTK app called "system-config-printer" to remove those two errors ?
Comment 7 medin 2023-11-09 13:11:19 UTC 
Created attachment 162968 [details]
Add new printer errors