Bug 333856

Summary:	kmail crashes on startup
Product:	[Applications] kmail2	Reporter:	Peer Frank <peer.frank>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED DOWNSTREAM
Severity:	critical	CC:	cfeck, hbhollingshad
Priority:	NOR
Version:	4.13.0
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:

Description Peer Frank 2014-04-25 09:04:16 UTC

after update to KDE 4.13.0 kmail (4.13.0 release 3.2 from "current" repo) crahes on startup with error message:

kmail: symbol lookup error: /usr/lib64/libpimcommon.so.4: undefined symbol: _ZTIN6KGAPI25Drive4FileE

(using linux 3.11.10-7-desktop opensuse 13.1)

Comment 1 Christoph Feck 2014-04-25 10:21:07 UTC

A missing symbol always means the packages are not compiled from the same repositories. If you are sure you are not mixing packages from different repositories, please report this issue to the bug tracker of your distribution.

Comment 2 Peer Frank 2014-04-26 13:45:16 UTC

I fixed it with:

1) get the labels of the repos with:
zypper  -lr

my labels: KDE_SC_current & KDE_extra_current

2) zypper dup --from KDE_SC_current --from KDE_extra_current

Comment 3 Hershel Hollingshad 2014-05-12 12:07:21 UTC

After downloading/instaling updates, I got an error message about broken packages.  kmail program would not open.  I tried "recovery mode" at startup to repair broken packages.  but it didn't help.  Useing the sudo command I downloaded updates and upgrades but that didn't help either.  I also uninstalled and reinstalled kmail.