Bug 330141

Summary:	Program crashes and loses saved work upon attempted save
Product:	[Applications] krita	Reporter:	cranberrysocks
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED FIXED
Severity:	major	CC:	halla
Priority:	NOR
Version First Reported In:	2.8 Beta
Target Milestone:	---
Platform:	unspecified
OS:	Microsoft Windows
URL:	dogboydog.com/programs/burger%20fear.kra
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description cranberrysocks 2014-01-19 01:34:23 UTC

When I try to save my drawing after using the paint bucket tool to fill in the character's face, the program completely crashes and upon loading the document is as it was before attempting to save.  Crashes also sometimes happen if I try to reorder layers. I've uploaded the file to my website if you want to use it to test. Let me know if you think downgrading to a previous version might help, I didn't even realize I got the beta when I installed the program. I do really love the way Krita works though! It feels very organic and intuitive. Hope this helps you fix the issue. 

Reproducible: Always

Steps to Reproduce:
1. Use the paint bucket to fill in the character's face on the 'main color' layer
2. Attempt to save
3. Observe crash. 
Actual Results:  
Program instantly crashes and closes

Expected Results:  
Saved and allowed me to continue working.

Comment 1 Halla Rempt 2014-01-19 09:58:00 UTC

Hi! 

Which version are you using? The crashes with the fill tool should be completely gone with the latest version, which is 

    http://heap.kogmbh.net/downloads/krita_x86_2.7.9.5.msi
    http://heap.kogmbh.net/downloads/krita_x64_2.7.9.5.msi

I spent most of last week fixing the memory issues we had, especially for the x86 build.

Comment 2 cranberrysocks 2014-01-19 16:46:06 UTC

I was using 2.7.9.3. I guess I should actually be using the 64 bit version, didn't even think about it. Thanks, I'll try using Krita gain soon with the new (64 bit) version. I already finished the drawing in question in Photoshop now since I wasn't able to with Krita :p

http://dogboydog.com/drawings/?id=8

Comment 3 Halla Rempt 2014-01-19 17:57:32 UTC

Yes, if you have a 64 bits windows you really should use the 64 bits version of Krita. The 32 bits version is limited to 2GB of ram usage per process, and it's really easy to go over that -- and then the swapping will start.