Bug 324496

Summary:	Cannot connect to Facebook - network error occurs always
Product:	[Unmaintained] telepathy	Reporter:	Petr Svoboda <weits>
Component:	auth-handler	Assignee:	Telepathy Bugs <kde-telepathy-bugs>
Status:	RESOLVED FIXED
Severity:	normal	CC:	kde, mklapetek, virgolus
Priority:	NOR
Version:	0.6.3
Target Milestone:	Future
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Petr Svoboda 2013-09-04 13:14:24 UTC

When connecting to Facebook, I cannot connect. It says Network error.

Reproducible: Always

Steps to Reproduce:
1. Connect to Facebook
2. Wait few seconds
3. See it is not connected network error occurs
Actual Results:  
When I tried /usr/lib/kde4/libexec/ktp-auth-handler --debug --persist in console it says:
ktp-auth-handler(28884)/Telepathy-Qt tp-qt:0.9.3: ConnectionLowlevel::contactAttributeInterfaces() used with status 1 != ConnectionStatusConnected  
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  669 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  669 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  669 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668

Expected Results:  
It should connect to Facebook ;-)

Comment 1 Ezio Vergine 2013-09-05 09:12:20 UTC

Same issue here. Kde 4.11.0. Worked few days ago.
Can I provide other useful information for resolve this problem?

Comment 2 Petr Svoboda 2013-09-05 09:15:13 UTC

I use KDE 4.11.0 too and it stopped working from day to day.

Comment 3 Martin Klapetek 2013-09-05 09:19:52 UTC

This bug happens because Facebook is transitioning to a new XMPP server. More details can be found on our forums, see

http://forum.kde.org/viewtopic.php?f=230&t=117291#p291549

and for possible workaround

http://forum.kde.org/viewtopic.php?f=230&t=112102#p290090

Comment 4 David Edmundson 2013-09-05 15:00:40 UTC

Those comments are a bit old.

Updated version with a better patch here: https://bugs.freedesktop.org/show_bug.cgi?id=68829

Comment 5 David Edmundson 2013-09-07 11:51:34 UTC

Upgrade to Telepathy Gabble 0.18.1