Bug 313968

Summary:	Closing gwenview causes X/nvidia driver freeze, making a reset necessary
Product:	[Applications] gwenview	Reporter:	karl.r.ernst
Component:	general	Assignee:	Gwenview Bugs <gwenview-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	critical	CC:	benni
Priority:	NOR	Keywords:	triaged
Version First Reported In:	2.9.5
Target Milestone:	---
Platform:	Gentoo Packages
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Xorg log from when the freeze occured, containing several backtraces

Description karl.r.ernst 2013-01-27 11:45:53 UTC

The freeze occurs when closing gwenview. It happens occasionally, but not always, unfortunately I haven't found a way to reproduce it. I never experience similar freezes with other programs.

During the freeze, the mouse is still responsive (for moving), but I can't click anything. Keyboard is entirely unresponsive (so nothing works, neither CTRL+ALT+DEL nor CTRL+ALT+F1), and so is the power button. Programs like audio player or torrent seem to continue to run tough.

Reproducible: Sometimes

Steps to Reproduce:
1. View image in gwenview
2. Close gwenview
Actual Results:  
Close gwenview

Expected Results:  
Screen freezes

Since the complete screen freezes I am unable to provide any more useful information. Since ssh might still work I may be able to log into the frozen computer, but I am unsure what I can do from there.

Comment 1 karl.r.ernst 2013-01-27 11:48:11 UTC

Created attachment 76753 [details]
Xorg log from when the freeze occured, containing several backtraces

Comment 2 karl.r.ernst 2013-01-27 12:01:30 UTC

Correction: after browsing the syslog it seems that the system tried to shutdown, but xdm refused to stop, leaving the screen open

Comment 3 Benni Hill 2013-01-29 19:04:04 UTC

As a workaround you could try to set "Animations" to "None" (under Settings -> Configure Gwenview -> Image View).

Comment 4 Benni Hill 2013-04-02 18:27:33 UTC

Is this still the case with newer versions of the nvidia driver (and gwenview)?

Comment 5 Andrew Crouthamel 2018-09-24 02:12:56 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Andrew Crouthamel 2018-10-27 02:54:21 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!