Bug 312628

Summary:	Accounts disconnect due to a "network error" without displaying useful information
Product:	[Frameworks and Libraries] telepathy	Reporter:	Dennis Schridde <dschridde+kde>
Component:	general	Assignee:	Telepathy Bugs <kde-telepathy-bugs>
Status:	RESOLVED NOT A BUG
Severity:	wishlist	CC:	mklapetek
Priority:	NOR
Version:	0.5.1
Target Milestone:	Future
Platform:	Gentoo Packages
OS:	Linux
Latest Commit:		Version Fixed In:

Description Dennis Schridde 2013-01-04 19:25:39 UTC

I often receive the notification, that an account got disconnected due to a "network error". What is lacking, is some meaningful error message as to what actually happened.

I imagine something like "Network error (remote closed the connection)" or "... (connection timeout)" or something like that. Possibly with a report-a-bug button, where I see a more detailed log of the connection or the last stanzas that were sent/received.

Reproducible: Always

Comment 1 Martin Klapetek 2013-01-04 20:08:45 UTC

I think there is a way how we can display more detailed error and actually it's being printed on the console.

Please follow these steps:
1. Disconnect
2. run 'kquitapp kded'
3. kill mission-control-5
4. run 'kdebugdialog'
5. enable debug output and make sure debug for kded and kded4 is enabled
6. run 'kded4' from konsole
7. connect
8. now you should see some "KTp/telepathy" lines in the konsole
9. wait for the error to happen 

Now in the output you should see some lines starting with 'ErrorHandler::onConnectionStatusChanged: 2'

Look at those if they contain any useful information (also post the output here), if yes, we can display them to the user.

Comment 2 Dennis Schridde 2015-12-11 18:32:50 UTC

This is ancient. I didn't encounter the issues in a while.