Bug 311684

Summary: crash if start
Product: [Applications] kleopatra Reporter: daniel_pingel
Component: generalAssignee: kdepim bugs <kdepim-bugs>
Status: RESOLVED WORKSFORME    
Severity: critical CC: emanuel, mutz, tgourley
Priority: NOR    
Version: 2.1.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:

Description daniel_pingel 2012-12-14 12:28:19 UTC
After start kleopatra crashes. 
Computereventlog:
Faulting application name: kleopatra.exe, version: 0.0.0.0, time stamp: 0x4d4c15aa
Faulting module name: QtGui4.dll, version: 4.4.0.0, time stamp: 0x48207f1d
Exception code: 0xc0000005
Fault offset: 0x0005ddea
Faulting process id: 0x1284
Faulting application start time: 0x01cdd9f4431040b4
Faulting application path: C:\Program Files (x86)\GNU\GnuPG\bin\kleopatra.exe
Faulting module path: C:\Program Files (x86)\GNU\GnuPG\QtGui4.dll
Report Id: 83b68a91-45e7-11e2-be7c-d4bed99cab6d
Faulting package full name: 
Faulting package-relative application ID: 





 System 
  - Provider 
   [ Name]  Application Error 
  - EventID 1000 
   [ Qualifiers]  0 
   Level 2 
   Task 100 
   Keywords 0x80000000000000 
  - TimeCreated 
   [ SystemTime]  2012-12-14T12:12:23.000000000Z 
    EventRecordID 21207 
    Channel Application 
    Computer xxxxx
    Security 
 
EventData 

   kleopatra.exe 
   0.0.0.0 
   4d4c15aa 
   QtGui4.dll 
   4.4.0.0 
   48207f1d 
   c0000005 
   0005ddea 
   1284 
   01cdd9f4431040b4 
   C:\Program Files (x86)\GNU\GnuPG\bin\kleopatra.exe 
   C:\Program Files (x86)\GNU\GnuPG\QtGui4.dll 
   83b68a91-45e7-11e2-be7c-d4bed99cab6d 


Reproducible: Sometimes

Steps to Reproduce:
1. start kleopatra
2.
3.



Intel i5
Windows 8 x64 
8GB RAM
Comment 1 Thom Gourley 2013-04-25 22:36:08 UTC
I am also getting this same error on Windows Server 2008 R2 in a multiuser environment.  User double clicks, nothing happens.  Only seems to happen with some (but not all) users.  I have checked permissions for the user having problems to find nothing obvious.  Have also ruled out PATH problems.

Given that this problem seems early in the process of resolution, I am planning to uninstall and reinstall.
Comment 2 Emanuel Schütze 2013-05-10 07:50:36 UTC
Can't reproduce it with current Kleopatra (KDE 4.10.3) of Gpg4win. Please try our next Gpg4win release and reopen if this updated Kleopatra crashed again.