Bug 310914

Summary:	kmail does not detect new folders of IMAP account/mismatch between "Local Abonnements" and "Serverside Subscriptions"
Product:	[Applications] kmail2	Reporter:	Torsten Eichstädt <walter.von.entferndt>
Component:	folders	Assignee:	kdepim bugs <kdepim-bugs>
Status:	CONFIRMED ---
Severity:	major	CC:	adeptsmail, hatl, henri.kaustinen, heracher, kdenis, mathias.schnarrenberger, thomas.pfeiffer
Priority:	NOR
Version:	5.3.0
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Torsten Eichstädt 2012-11-30 10:46:56 UTC

After I created a new folder with the web interface to my mail account (web.de), the new folder is not shown by kmail.  But it is shown when I select "Serverside Subscriptions" - grayed and with a selection marker, because I do not have serverside subscriptions enabled.  "Local Abonnements" does not show the new folder.

Reproducible: Always

Steps to Reproduce:
1. Create a new folder via the web interface on your IMAP account (with kmail/kontact it's not possible -see my other bug ... :(
2. Open kontact/kmail, right click on the IMAP account, select "Local Abonnements" and "Serverside Subscriptions"
3. compare the folders shown
Actual Results:  
see above

Expected Results:  
a new folder on the IMAP account not created via kmail shall be shown and accessible (selected by default) if "Serverside Subscription" is disabled and the whole mailbox/account in "Local Abonnements" is checkmarked.

I consider the bug major because I can not use my mail with KDE mail app.
Every major network service should be accessible with a KDE app, because KDE has still the best integration.  But as it goes the last few years since KDE 4,  I'm thinking more and more to switch...  Once upon a time, KDE had the highest quality upon all desktops, even compared to Mac and Windows.  What happened???

Comment 1 Mathias Schnarrenberger 2012-12-10 22:12:54 UTC

I have exactly the same problem for kmail 4.9.3. I also use a mail account from web.de. A mail account from gmx.de also shows this behaviour in kmail.

In kmail 4.7.3 everything works fine for me. Today I installed Kubuntu Quantal Quetzal (a new clean install) with kmail 4.9.3.

Comment 2 heracher 2013-01-03 15:13:02 UTC

Same for me in Gentoo Linux, also appering after upgrading to 4.9.4

Comment 3 Hatl 2013-01-20 08:32:35 UTC

Same problem still present in 4.9.5

Comment 4 Henri 2013-02-05 18:17:49 UTC

I can't see the folders created in Imap account even if I created them in Kmail and Serverside Subscription is enabled and folders checkmarked. Kde Mint 13 Kde 4.9.5. Tested also with fresly installed Mint 14 Kde 4.9.5 with same results.

Comment 5 T Zumbrunn 2013-03-22 13:17:35 UTC

*** This bug has been confirmed by popular vote. ***

Comment 6 Yuriy Vidineev 2014-02-12 00:19:21 UTC

The same behavior on Kubuntu 13.10 (KDE 4.11.5) with Exchange IMAP

Comment 7 Denis Kurz 2016-09-24 18:10:59 UTC

This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0 or later, as part of KDE Applications 15.12 or later), it gets closed in about three months.

Comment 8 Thomas Pfeiffer 2016-09-25 21:38:40 UTC

I can confirm this bug with 16.08.
Only restarting Akonadi shows a new folder in KMail.

Comment 9 Denis Kurz 2016-09-26 17:31:49 UTC

Thanks for your feedback, Thomas.