Bug 306379

Summary:	Printing and PDF export fails with very large images
Product:	[Applications] calligrawords	Reporter:	nburgin <nburgin>
Component:	general	Assignee:	Calligra Words Bugs <calligra-words-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	cbo
Priority:	NOR
Version First Reported In:	2.5.1
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description nburgin 2012-09-07 03:27:42 UTC

print preview and exported PDFs showed gray placeholders where some of my images should have been. I spent upwards of 40 minutes trying to figure out what I did wrong because I thought this was some kind of operator error on my part, rather than a bug. After double checking pretty much everything on the interface for things I might have been doing wrong that would make that happen, I tried instead replacing the images with down-rezzed versions of themselves, and with nothing else different, it worked fine that way. So, clearly this is a bug.

The bug only seems to trigger for very high resolution images. In this case, it was 10 Megapixel digital photographs.

Reproducible: Always

Steps to Reproduce:
1.Import a very large JPEG such as a 10MP photo
2.Run print preview or export a pdf
3.Oh Crap!!! Why won't it show up!?
Actual Results:  
Displayed a grey placeholder rectangle where the photo should have been.

Expected Results:  
The photograph should have shown up the way it does in the editing view

Running on Ubuntu Quantal Beta

Comment 1 Camilla Boemann 2012-09-11 18:10:20 UTC

downgrading as there is no loss of data, and actually we have had this bug before. I'll have to look at that fix and see if something has broken again or if the fix was not good enough

Comment 2 Andrew Crouthamel 2018-11-09 00:54:37 UTC

Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Andrew Crouthamel 2018-11-18 03:24:13 UTC

Dear Bug Submitter,

This is a reminder that this bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? This bug will be moved back to REPORTED Status for manual review later, which may take a while. If you are able to, please lend us a hand.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Justin Zobel 2022-12-20 07:49:47 UTC

Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!

Comment 5 Bug Janitor Service 2023-01-04 05:26:35 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Bug Janitor Service 2023-01-19 05:16:53 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!