Bug 304588

Summary: Tried to submit a crash report on kfilemetadatareader via the KDE Crash Handler, but on Submit I got a drkonqi unhandled exception
Product: [Applications] drkonqi Reporter: Edward <edwardb_kde>
Component: generalAssignee: Unassigned bugs mailing-list <unassigned-bugs>
Status: RESOLVED FIXED    
Severity: normal CC: avsco, edwardb_kde, mail
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
See Also: https://bugs.kde.org/show_bug.cgi?id=282733
Latest Commit: Version Fixed In: 4.9.0
Sentry Crash Report:

Description Edward 2012-08-05 02:48:39 UTC 
Sorry, either the product kfilemetadatareader does not exist or you aren't authorized to enter a bug into it.

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Reproducible: Always

Steps to Reproduce:
1. Fill out bug report on kfilemetadatareader via KDE Crash Handler (I ended up submitting it manually at http://bugs.kde.org as bug#304585)
2. After filling out all information, click Submit
3. Get Unhandled Exception in drkonqi.
Actual Results:  
Unhandled Exception. Saved file as html pasted above.

Expected Results:  
Submitted my bug.
Comment 1 Anton Samsonov 2012-09-27 20:31:49 UTC 
*** Bug 307498 has been marked as a duplicate of this bug. ***
Comment 2 Jekyll Wu 2012-12-08 06:41:42 UTC 
See https://bugs.kde.org/show_bug.cgi?id=282733#c4
Comment 3 Jekyll Wu 2013-01-19 02:48:58 UTC 
OK. after reading the roports,  code and commit history more carefully, here  are the things:

1. The two reporters are using KDE SC 4.7.2 and 4.8.5 .

2.  since KDE SC 4.9, DrKonqi uses the more flexible XML-RPC API other than post_bug.cgi for creating new reports . And looking at the new code, I don't think this kind of error will happen. When DrKonqi receives the reply indicating the product is invalid (like kfilemetadatareader which is neither mapped to one existing product nor has its own product on bugs.kde.org), it will use 'kde' as the fallback product and send it again.

For the record, here is the relavant commit :

http://commits.kde.org/kde-runtime/18fd726969565a11297f3e5ef4b672cf57d63eed