Bug 304547

Summary:	when I try to back up mykey money it says it can't mount. Need to back up my files.
Product:	[Applications] kmymoney	Reporter:	gary <garye>
Component:	general	Assignee:	KMyMoney Devel Mailing List <kmymoney-devel>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	onet.cristian
Priority:	NOR
Version:	4.6.1
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:

Description gary 2012-08-04 12:23:48 UTC

I am runnning ubuntu 12.04 alongside of win 7. When I try to back up mykey money it says it can't mount. I don't know what that means. It is like it won't recognize my cd rom. How can I fix this?

Reproducible: Always

Comment 1 Thomas Baumgart 2012-08-04 12:32:04 UTC

You can simply copy the file using any file manager. No need to use KMyMoney's builtin backup feature. Hope that helps.

Comment 2 Jack 2012-08-04 16:03:07 UTC

Is the problem under Windows or Ubuntu?  Does the error happen before or after you click "OK" on the Backup dialog?  Is the box "Mount this directory before backing up" checked?  You only need it checked if the backup directory specified is on a file system that is not already mounted, such as a thumb drive.

Comment 3 gary 2012-08-04 21:42:59 UTC

On 08/04/2012 09:03 AM, Jack wrote:
> https://bugs.kde.org/show_bug.cgi?id=304547
>
> Jack <ostroffjh@users.sourceforge.net> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>                   CC|                            |ostroffjh@users.sourceforge
>                     |                            |.net
>
> --- Comment #2 from Jack <ostroffjh@users.sourceforge.net> ---
> Is the problem under Windows or Ubuntu?  Does the error happen before or after
> you click "OK" on the Backup dialog?  Is the box "Mount this directory before
> backing up" checked?  You only need it checked if the backup directory
> specified is on a file system that is not already mounted, such as a thumb
> drive.
>
Jack,
     In is under ubuntu, after you click backup a window pop up and say 
can;t mount. Yes the mount box is checked.

Comment 4 Jack 2012-08-04 21:47:03 UTC

What directory are you trying to back up to?  If it is already mounted, you do not need to check that box.  If it is not mounted, can you mount it manually?  I you are really trying to mount a device, then perhaps you don't have sufficient permissions.  Is this a new error - did it ever work before?

Comment 5 Cristian Oneț 2014-07-29 10:33:47 UTC

The mount checkbox should not be checked.