Bug 300637

Summary:	Dragon player is gone, opening the DVD movie
Product:	[Applications] dragonplayer	Reporter:	Webos 64 <winxpfercho>
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED FIXED
Severity:	normal	CC:	myriam, sitter
Priority:	NOR
Version:	2.0
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Webos 64 2012-05-26 00:30:55 UTC

Application: dragon (2.0)
KDE Platform Version: 4.8.2 (4.8.2)
Qt Version: 4.8.1
Operating System: Linux 3.2.0-24-generic-pae i686
Distribution: Ubuntu 12.04 LTS

-- Information about the crash:
I was Going to see the movie Underworld 3. I was about to open the movie up to Dragon was closed of the nothing
what happens to the plasma desktop!!!!?
This is the 3rd crash!

A useful backtrace could not be generated


Reproducible: Always

Steps to Reproduce:
1. on device notificator I has selected the DVD "Underworld.Awakening"
2.I has selected "Open with Dragon player
3.Just when arrive the program
IS GONE!



I was Going to see the movie Underworld 3. I was about to open the movie up to Dragon was closed of the nothing
what happens to the plasma desktop!!!!?
This is the 3rd crash!

Comment 1 Myriam Schweingruber 2012-05-26 01:38:21 UTC

Please change the phonon-backend from gstreamer to vlc, restart KDE and try again.

To provide a valid backtrace, please start dragon with gdb, you can find more information here: http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports

Comment 2 Myriam Schweingruber 2012-05-26 01:44:33 UTC

*** Bug 300638 has been marked as a duplicate of this bug. ***

Comment 3 Webos 64 2012-05-26 11:58:59 UTC

(In reply to comment #1)
> Please change the phonon-backend from gstreamer to vlc, restart KDE and try
> again.
> 
> To provide a valid backtrace, please start dragon with gdb, you can find
> more information here:
> http://techbase.kde.org/Development/Tutorials/Debugging/
> How_to_create_useful_crash_reports

Myriam
by logic:
when a program fails Dr konqui opens I follow the wizard. But in the production of the trace reverse says "The information is not useful for developers," when I give "Install debug packages" just opens a window that says "Looking for debug packages" spend 2 minutes closes without installing package.
I give "Next" then "No" and says "can not send the fault bugs.kde.org you can manually enter, clicking Finish should visit bugs.kde.org"
I spent 2 or 3 times
and thanks for the tutorial :D

Comment 4 Webos 64 2012-05-26 12:15:07 UTC

(In reply to comment #1)
> Please change the phonon-backend from gstreamer to vlc, restart KDE and try
> again.
> 
> To provide a valid backtrace, please start dragon with gdb, you can find
> more information here:
> http://techbase.kde.org/Development/Tutorials/Debugging/
> How_to_create_useful_crash_reports
(again)
in the part:
> Please change the phonon-backend from gstreamer to vlc
only I Have GStreamer

Comment 5 Webos 64 2012-05-26 12:16:47 UTC

i has to install vlc not?

Comment 6 Webos 64 2012-05-26 12:28:15 UTC

thanks I was followed the steps
I was installed with synaptic
thank you very much