Bug 300533

Summary:	Cannot add accounts back, broken system state
Product:	[Frameworks and Libraries] telepathy	Reporter:	Aleix Pol <aleixpol>
Component:	accounts-kcm	Assignee:	Telepathy Bugs <kde-telepathy-bugs>
Status:	RESOLVED NOT A BUG
Severity:	major	CC:	aleixpol, kde
Priority:	NOR
Version:	unspecified
Target Milestone:	0.4.0
Platform:	Compiled Sources
OS:	Linux
Latest Commit:		Version Fixed In:

Description Aleix Pol 2012-05-23 23:31:12 UTC

Since some days KDE Telepathy started doing weird things (wouldn't go online). I decided to remove all accounts and add them back, now I can't anymore and I keep getting this error message:

"To connect to this IM network, you need to install additional plugins. Please install the telepathy-haze and telepathy-gabble packages using your package manager."

Which is obviously wrong because these all are installed and used to work.

Any idea? Thanks in advance!



Reproducible: Always

Steps to Reproduce:
1. go to the accounts kcm
2. add a gmail account
3. message box appears


Expected Results:  
the wizard to add the gmail account doesn't appear

Comment 1 David Edmundson 2012-05-23 23:36:02 UTC

Check you do indeed have telepathy-gabble installed:
/usr/lib/telepathy/telepathy-gabble

could be a coincidence that the package manager removed it.

Comment 2 Aleix Pol 2012-05-23 23:39:08 UTC

No, I already checked it. Also by forcing gabble to run manually, with Giorgos's help.

Comment 3 Aleix Pol 2012-05-24 13:00:57 UTC

The problem was telepathy couldn't find the ktp services.