| Summary: | Kleopatra From gpg4win-2.1.0.exe Bundle Crashes qtgui4.dll New Install | ||
|---|---|---|---|
| Product: | [Applications] kleopatra | Reporter: | Remy <blessedfish> |
| Component: | general | Assignee: | stoned2676 |
| Status: | RESOLVED FIXED | ||
| Severity: | critical | CC: | aheinecke, emanuel, mutz, stoned2676 |
| Priority: | NOR | ||
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | unspecified | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
I have the same issue. This happened on several of my machines(XP and Windows 7) I found the problem to be with a password utility I use, avast 'EastPass'. The workaround was to disable the taskbar utility, start 'kleopatroa', then I could again start 'easy pass;' Please let me know if you require anymore information Here is the error: Problem signature: Problem Event Name: APPCRASH Application Name: kleopatra.exe Application Version: 0.0.0.0 Application Timestamp: 4d4c15aa Fault Module Name: QtGui4.dll Fault Module Version: 4.4.0.0 Fault Module Timestamp: 48207f1d Exception Code: c0000005 Exception Offset: 0005ddea OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Faulting application name: kleopatra.exe, version: 0.0.0.0, time stamp: 0x4d4c15aa Faulting module name: QtGui4.dll, version: 4.4.0.0, time stamp: 0x48207f1d Exception code: 0xc0000005 Fault offset: 0x0005ddea Faulting process id: 0xf94 Faulting application start time: 0x01cd31816f4bdb46 Faulting application path: C:\Program Files\GNU\GnuPG\bin\kleopatra.exe Faulting module path: C:\Program Files\GNU\GnuPG\QtGui4.dll Report Id: 9b697cad-9d81-11e1-9aa4-0022683e93ea Interesting. Can you test current Gpg4win dev package? We will relaese a new package in a few days. I believe this report was fixed in gpg4win 2.1 but the whole dll problematic got a lot better in 3.0 again. Test Version for 3.0 are available from: https://wiki.gnupg.org/Gpg4win/Testversions |
User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0 Build Identifier: Brand new installation of Kleopatra from gpg4win-2.1.0.exe, following the documentation. Kleopatra crashes at launch. Log file: <?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="kleopatra.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="dbus-daemon.exe" SIZE="329445" CHECKSUM="0x96A9DC29" MODULE_TYPE="WIN32" PE_CHECKSUM="0x570EA" LINKER_VERSION="0x0" LINK_DATE="06/12/2009 07:05:13" UPTO_LINK_DATE="06/12/2009 07:05:13" /> <MATCHING_FILE NAME="kbuildsycoca4.exe" SIZE="544839" CHECKSUM="0x442E02F1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x90124" LINKER_VERSION="0x0" LINK_DATE="02/03/2011 18:15:33" UPTO_LINK_DATE="02/03/2011 18:15:33" /> <MATCHING_FILE NAME="kcmdwrapper.exe" SIZE="26612" CHECKSUM="0x176010EC" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA95C" LINKER_VERSION="0x0" LINK_DATE="02/03/2011 18:05:58" UPTO_LINK_DATE="02/03/2011 18:05:58" /> <MATCHING_FILE NAME="kleopatra.exe" SIZE="6543956" CHECKSUM="0x7E329707" MODULE_TYPE="WIN32" PE_CHECKSUM="0x642815" LINKER_VERSION="0x0" LINK_DATE="02/04/2011 15:05:14" UPTO_LINK_DATE="02/04/2011 15:05:14" /> </EXE> <EXE NAME="QtGui4.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="QtGui4.dll" SIZE="10389504" CHECKSUM="0x60B5FB3" BIN_FILE_VERSION="4.4.0.0" BIN_PRODUCT_VERSION="4.4.0.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.4.0.0" ORIGINAL_FILENAME="QtGui4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2008 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9EA6AD" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="4.4.0.0" UPTO_BIN_PRODUCT_VERSION="4.4.0.0" LINK_DATE="05/06/2008 15:54:05" UPTO_LINK_DATE="05/06/2008 15:54:05" /> </EXE> <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> </DATABASE> Reproducible: Always Steps to Reproduce: 1. Install gpg4win-2.1.0.exe and reboot 2. Launch Kleopatra Actual Results: 3. Crash and burn. Expected Results: That it runs :) This is on a meticulously-maintained Windows XP box (Media Center 2002 with Media Center disabled). Derp.