| Summary: | Kde help center cannot open help documents | ||
|---|---|---|---|
| Product: | [I don't know] kde | Reporter: | mustafaktay |
| Component: | general | Assignee: | Unassigned bugs mailing-list <unassigned-bugs> |
| Status: | RESOLVED FIXED | ||
| Severity: | normal | CC: | lueck, nate |
| Priority: | NOR | ||
| Version: | 4.6 | ||
| Target Milestone: | --- | ||
| Platform: | PiSi Linux | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
snapshot of help window
The chapter is loaded without problem. The first page is reported as not found Other parts can be opened by clicking |
||
|
Description
mustafaktay
2011-08-15 08:29:50 UTC
(In reply to comment #0) > Version: unspecified (using KDE 4.6.5) > OS: Linux > > Kde help center cannot open help documents. I can only see the help index but > i cant open the document. > What do you mean with help index? The navigation tree at the left? Which items do you have there? > It shows the path for the help document but says i couldnt open it > Where does it show the path? In the statusbar? Please quote path and the error message exactly. What happens if you add "help:/khelpcenter" in konquerors location bar? Created attachment 62870 [details]
snapshot of help window
with help index i mean the help tree and i have many items there. I attached a snapshot as you can see i tried to open anything from the tree but it says in turkish "the help file that requested cannot be opened" and a path of help file next to it. You error message "The requested help file could not be parsed..." is from kio_help.cpp file. Do you have "customization/kde-chunk.xsl" e.g in: /usr/share/apps/ksgmltools2/customization/kde-chunk.xsl or /usr/share/kde4/apps/ksgmltools2/customization/kde-chunk.xsl Open a konsole and enter "locate customization/kde-chunk.xsl" to find that file The requested file is in the following path /usr/share/kde4/apps/ksgmltools2/customization/kde-chunk.xsl I cannot reproduce your bug in kubuntu 11.04/kde 4.7.0, master + branch 4.7 compiled from sources and various virtual machines with several kde's from 3.5.9 up to 4.6.x. I am slowly running out of ideas, but do you have a package docbook-xsl? I have similar problem. The problem is that most pages are accessible, but the first page of any chapter is always reported as not founded if you click it. I will attach some screenshots . Created attachment 62914 [details]
The chapter is loaded without problem.
the first part 'What is a terminal' is actually already displayed.
Created attachment 62915 [details]
The first page is reported as not found
But if you click the 'What is a terminal?' in the tree view, it is reported as not found.
Created attachment 62916 [details]
Other parts can be opened by clicking
Other pages can be opened by clicking them in the tree view.
@ Jekyll Wu: You talk about this bug? https://bugs.kde.org/show_bug.cgi?id=276764 (In reply to comment #11) > Yeah, you are right. Sorry for the noise from me. Dear Bug Submitter, This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond. Thank you for helping us make KDE software even better for everyone! Dear Bug Submitter, This is a reminder that this bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? This bug will be moved back to REPORTED Status for manual review later, which may take a while. If you are able to, please lend us a hand. Thank you for helping us make KDE software even better for everyone! No response; assuming it was fixed since then. FWIW it works for me. |