Bug 277976

Summary:	I start Cantor with Kalgebra, and help comes up with "Unexpected program termination"
Product:	[Unmaintained] kde-windows	Reporter:	bugzilla
Component:	general	Assignee:	KDE-Windows <kde-windows>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	lueck
Priority:	NOR
Version:	4.5
Target Milestone:	---
Platform:	Unlisted Binaries
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description bugzilla 2011-07-17 21:46:08 UTC

Version:           0.8 (using KDE 4.5.4) 
OS:                MS Windows

I just installed KDE, and the first thing I did was start Cantor.  Clicking 'Help' gave an error page.

This is what the error page states:
The requested operation could not be completed
Unexpected Program Termination
Details of the Request:
URL: help:/cantor/index.html
Protocol: help
Date and Time: Sunday 17 July 2011 23:26
Additional Information: help
Description:
The program on your computer which provides access to the help:/cantor/index.html protocol has unexpectedly terminated.
Possible Causes:
This is most likely to be caused by a bug in the program. Please consider submitting a full bug report as detailed below.

Reproducible: Always

Steps to Reproduce:
Start Cantor, click on Help, choose Cantor Handbook.
(When choosing "Show Kalgebra help", a window "Transferr.." pops up and then disappears, to be replaced by an error message "The process for the http://docs.kde.org died unexpectedly".)

I just tried "Bomber" - Help - Bomber handbook, but the result is the same as for the Cantor handbook.

Actual Results:  
Nothing seems to happen, but behind the current window the Help window appears, with the text as given in the Details above.

Expected Results:  
Shown help information on the requested subject.

OS: WindowsNT (i686) release Windows XP
Compiler: cl.exe

Comment 1 Burkhard Lück 2011-07-18 05:29:35 UTC

Please start khelpcenter in a konsole and provide the output.

Comment 2 bugzilla 2011-07-18 09:37:16 UTC

Hi,

I am an absolute novice at KDE - I just discovered it yesterday, downloaded the full WIndows suite (small gripe: it didn't allow me to choose where to put the shortcuts in the programs menu), and tried the first thing I saw, which was Cantor.
I have meanwhile discovered that no help book displays at all - always with the same error information.

I don't know what 'konsole' is, but when I start 'help' stand-alone (from the shortcut in the menu), it starts fine, showing on the right "KDE Help Center' with a set of links underneath. But those link cause problems again, at least the leaf ones among them.

Plasma Manual and Online Help seem blank, the other top level ones (as shown in 'Contents' on the left) work, but the leaf links under any of the top level ones give the same message I have already reported.

Does that help? Please tell me more exactly what to try if you want me to do something else.. And thanks!

Greetings,
Biep.

---- Aan Mon, 18 Jul 2011 06:29:35 +0100 Burkhard Lueck schreef ---- 

>https://bugs.kde.org/show_bug.cgi?id=277976 
> 
> 
>Burkhard Lueck changed: 
> 
> What |Removed |Added 
>---------------------------------------------------------------------------- 
> CC| |lueck@hube-lueck.de 
> 
> 
> 
> 
>--- Comment #1 from Burkhard Lueck 2011-07-18 05:29:35 --- 
>Please start khelpcenter in a konsole and provide the output. 
> 
>-- 
>Configure bugmail: https://bugs.kde.org/userprefs.cgi?tab=email 
>------- You are receiving this mail because: ------- 
>You reported the bug. 
>

Comment 3 Burkhard Lück 2011-07-18 18:09:27 UTC

(In reply to comment #2)
> 
> Does that help? Please tell me more exactly what to try if you want me to do
> something else.. And thanks!
> 
Sorry I have no kde on windows running, so I can't really help. KHelpcenter generally works reliable, so this seems to be an kde-windows issue, therefore reassigning.

Comment 4 Patrick Spendrin 2012-02-22 22:32:23 UTC


*** This bug has been marked as a duplicate of bug 293610 ***